Important Notifications
Close

Accessibility options

Listen to page

Color themes

Night reading

Reset all settings

Virtual Tour

Cancellation of the ‘residence sticker’ is a step to make Customers Happy

Based on the directives of the wise government of the UAE and its strategic objectives, the Federal Authority for Identity, Citizenship, Customs, and Ports Security (ICP) always seeks to provide easy and easy proactive services with simple procedures within the framework of its plans to anticipate the future and study it for feedback from the public.  DEWA continues implementing improvement plans to develop services to meet customers’ current and future needs.

In this strategic context, in April 2022, the ICP took an improvement step for one of the Residency and Foreigners Affairs Services when it decided to suspend the issuance of the residence voucher to foreigners residing in the country and replace the Emirates ID card issued to a foreigner living in the UAE as an alternative to proof of residence.

This decision achieves a set of strategic objectives, the foremost of which is the consolidation of innovative government enablers in all areas and services it provides, facilitating the customer’s journey and raising the level of satisfaction by shortening the steps for issuing residency, which means saving time, effort, and costs for customers, in addition to expanding the scope of using the ID card in transactions, and moving more towards the government.  Paperless and consolidating this concept in society, and simplifying the ID card application procedures by merging the ID card application form with the residence sticker in one application.

To facilitate customers, ICP has made available through its innovative Mobile application the possibility of obtaining the electronic copy of the ID card in support of flexibility of use upon request, mainly since the new generation of Emirates ID cards issued to foreigners residing in the UAE includes all the details mentioned previously in the residence Sticker,  which enhances the added value It enhances the added value of the uses of the identity card in proving the personal identity of individuals through the presence of personal and professional data, the issuer and other readable data of the card and the Embodied Information and Data reinforced through E-Link Technology.

The third generation of developed identity and citizenship services embodies the fifty principles

Based on the principles of the Fifty Declaration and the UAE Centennial 2071, which stipulate that the human being comes first, and the directives of the wise leadership, and within the framework of its relentless pursuit to achieve leadership and develop proactive services provided to customers. In early September 2022, the Federal Authority for Identity, Citizenship, Customs, and Ports Security ( ICP ) launched the third generation of advanced services, which includes issuing a new generation of UAE passports and an updated system for entry and residence visas for foreigners in the country.

In this system, the ICP embodied the slogan of the human being or the customer first and granted customers, including citizens, foreigners, residents, and visitors, unprecedented advantages locally and regionally in the field of printing the UAE passport, as well as new advantages, conditions, and categories for entry and residence visas that are easier and easier.

These advantages reflect the insightful future vision of the wise leadership of the UAE and the esteemed Council of Ministers headed by His Highness the President of the UAE, His Highness the Vice President and Prime Minister of the UAE, and their brothers, the rulers of the Emirates, and their keenness to make the UAE an oasis for living, working, innovation and investment, and enhancing its competitiveness and leadership.

The developed services system, launched by the ICP this month, aims to enhance the leadership and competitiveness of the UAE among the countries of the region and the world in the field of living and residence, supporting economic growth, attracting investments and talents, and providing proactive services in the spirit and thought of the fifty, as well as emphasizing the humanitarian values and principles on which the UAE was founded.

The new UAEpassport is a new technological leap that enhances the cultural status of the UAE and is in line with the directions of the wise leadership to move towards intelligent government and provide security and safety for citizens in their solutions and travel.

The new visa system is characterized by the development of applied residencies and simplification of their procedures, and the addition of new types to suit all categories of investors, entrepreneurs, brilliant talents, scientists, specialists, visitors, first students, graduates, humanitarian pioneers, the first line of defense and skilled labor in all fields.

The updated visa system includes a new generation of residencies with great benefits and facilities aimed at separating the residence from the employer and considering the contractual relationship, reuniting families, providing flexible grace periods of up to 6 months after the expiry or cancellation of residency, and adding new options for those wishing to visit the country and those looking for job and investment opportunities, and the most prominent of the new residency,    Green residency granted for a period of 5 years, renewable without a guarantor or employer.

The third generation of developed services is a step towards the future, followed by actions and measures that achieve the hopes and ambitions of customers, on the promise of ICP to continue the development pathway and achieve leadership in providing services.

Golden Residency As a Part of the Authority’s Proactive Services

In a pioneering step at the global and regional levels, the UAE launched in 2019 a proactive service targeting the distinguished category of entrepreneurs, investors, experienced employees and educators, talented and technically skilled people, and attracting them to live, work and reside in the long term in the country.

Under this service, people who meet the conditions can apply for candidacy to obtain a long-term residence for a period of 5 or 10 years. This system allows residents, foreign expatriates and their families to enjoy long-term residency without the need for a sponsor in the UAE, and their residency is automatically renewed. Furthermore, this system enhances the environment that supports business growth and success in the country.

Since that date, the development process went beyond that service to include in later stages the addition of new targeted categories and the launch of other new services that meet the aspirations of many other groups who wish to work and live in the UAE.

The reason why the idea of golden residency in the UAE is pioneering at the regional and global levels, lies in a set of basic features, the most prominent of which is that it is the first service of its kind in the region and almost the world. It aims to mobilize the residency system of foreigners to support the process of sustainable national development, both in terms of attracting the capital needed to establish projects and implement strategic plans, and of attracting the competencies and talents that the labor market needs in the coming years and decades, in addition to its paramount importance in promoting tourism, work and investment in the country by targeting the category of celebrities in various fields.

In light of the statistics and indicators, it is confirmed that the UAE has become a dream for Arab and international youth to live, work and reside. The golden residency service represents an empowering tool for the state to select the distinguished, qualified and talented among them in all fields, which represents a long-term investment in knowledge and human resources. It will have an impact on the economy, society, and national human resources in the long run.

Among the most important features that enhance the leadership of the UAE in providing the golden residency service as well, are the simplicity of the procedures provided by the Federal Authority for Identity, Citizenship, Customs and Port Security, the multiplicity of approved channels of services and the low costs compared to the validity period of the residency. Those who meet the conditions and wish to do so can apply for the service directly through the authority’s smart application “ICA UAE Smart” and its website: “www.icp.gov.ae”.

Most importantly, it undergoes “governance”, which means it includes scientific, financial, educational and technical standards and conditions that lead directly to achieving the desired national economic, social and human goals such as supporting the economy, attracting capital and talented people.

His Excellency Major General Saeed Rakan Al Rashidi

Director General of Foreigners Affairs and Ports

Federal Authority for Identity, Citizenship, Customs and Ports Security

 

For more information about Golden Residency: Click on About Golden Residency

For more information about the service of ISSUE MULTPLIE ENTRY PERMIT TO FINALIZE THE PROCEDURES OF THE GOLDEN RESIDENCY, click on the Service Card

For more information about the NOMINATION REQUEST FOR GOLDEN RESIDENCE, click on the Service Card

To verify your eligibility for the service, click Check Your Eligibility

To view the most frequently asked questions about golden residency, visit the following link

Golden Residency

 

In a pioneering step at the global and regional levels, the UAE launched in 2019 a proactive service targeting the distinguished category of entrepreneurs, investors, experienced employees and educators, talented and technically skilled people, and attracting them to live, work and reside in the long term in the country.

Under this service, people who meet the conditions can apply for candidacy to obtain a long-term residence for a period of 5 or 10 years. This system allows residents, foreign expatriates and their families to enjoy long-term residency without the need for a sponsor in the UAE, and their residency is automatically renewed. Furthermore, this system enhances the environment that supports business growth and success in the country.

Since that date, the development process went beyond that service to include in later stages the addition of new targeted categories and the launch of other new services that meet the aspirations of many other groups who wish to work and live in the UAE.

The reason why the idea of golden residency in the UAE is pioneering at the regional and global levels, lies in a set of basic features, the most prominent of which is that it is the first service of its kind in the region and almost the world. It aims to mobilize the residency system of foreigners to support the process of sustainable national development, both in terms of attracting the capital needed to establish projects and implement strategic plans, and of attracting the competencies and talents that the labor market needs in the coming years and decades, in addition to its paramount importance in promoting tourism, work and investment in the country by targeting the category of celebrities in various fields.

In light of the statistics and indicators, it is confirmed that the UAE has become a dream for Arab and international youth to live, work and reside. The golden residency service represents an empowering tool for the state to select the distinguished, qualified and talented among them in all fields, which represents a long-term investment in knowledge and human resources. It will have an impact on the economy, society, and national human resources in the long run.

Among the most important features that enhance the leadership of the UAE in providing the golden residency service as well, are the simplicity of the procedures provided by the Federal Authority for Identity, Citizenship, Customs and Port Security, the multiplicity of approved channels of services and the low costs compared to the validity period of the residency. Those who meet the conditions and wish to do so can apply for the service directly through the authority’s smart application “ICA UAE Smart” and its website: “www.icp.gov.ae”.

Most importantly, it undergoes “governance”, which means it includes scientific, financial, educational and technical standards and conditions that lead directly to achieving the desired national economic, social and human goals such as supporting the economy, attracting capital and talented people.

His Excellency Major General Saeed Rakan Al Rashidi

Director General of Foreigners Affairs and Ports

Federal Authority for Identity, Citizenship, Customs and Ports Security

What is Golden Residency?

Golden residency is one of the services provided by the Federal Authority for Identity, Citizenship, Customs and Ports Security. Under this service, people who meet the conditions can apply for a long-term residency for a period of five to ten years. This new system in the UAE allows residents, foreign expatriates and their families to come to work, live and study in the country, and to have the possibility of enjoying a long-term residency without the need for a sponsor within the country, and it is automatically renewed. Furthermore, this system enhances the environment that supports business growth and success in the country.
As part of the authority’s keenness to support the golden residency system, the long-term residency visa system has been activated by a decision of the Council of Ministers, which aims to attract the investor who invests his money in the country, the entrepreneur who runs an economic project, and the talented or skilled person, or the leader in different fields of science, knowledge or sports, and the outstanding students who graduated from high school or from accredited universities in the country with a GPA of 3.8 or more, and all PhD holders, doctors and engineers in the fields of computer engineering, electronics, programming, electricity and biotechnology, and those who hold specialized degrees in artificial intelligence, big data or epidemiology and viruses.
The Authority follows the best practices and innovations, and seeks to improve and develop its services as the main pillar upon which all its development projects are based. The Authority continues to demonstrate its progress by providing distinguished services to everyone who wishes to reside in the UAE, and to bring their families to be permanent partners in the development and growth process in the country. It provides, through its website “www.icp.gov.ae” and its smart application “ICA UAE Smart”, all data and information related to the service and a guide to the procedures for applying for golden residency, and the applicant can obtain the nomination service for golden residency in simple and easy steps. The process begins by submitting the application through the authority’s smart platforms, filling in the data, and attaching the required documents, and paying the service fees in a secure electronic way.

For more information about Golden Residency: Click on About Golden Residency

For more information about the service of ISSUE MULTPLIE ENTRY PERMIT TO FINALIZE THE PROCEDURES OF THE GOLDEN RESIDENCY, click on the Service Card

For more information about the NOMINATION REQUEST FOR GOLDEN RESIDENCE, click on the Service Card

To verify your eligibility for the service, click Check Your Eligibility

To view the most frequently asked questions about golden residency, visit the following link

The Governance Policies

Governance is the integrated and effective system developed by the Government to ensure integrity, transparency, and liability to increasing confidence with all stakeholders and the whole community. Good governance is the idealist and most efficient technique for accessing high-quality services, ensuring the rule of law and the application of justice principles among society members to assure the sustainable development.
The Federal Authority for Identity and Citizenship has achieved a great maturity in consolidating the principles of governance in terms of accountability, responsibility, justice, transparency, and integrity through its effective hard work in supporting the enablers of a successful governance under an inspiring leadership, a good governance framework, clear policies and procedures, a clear and certified organizational structure. Moreover, through effective internal and external regulatory bodies, transparency and disclosure via social media platforms and the Mass Media.
The ICA adopts within its organizational structure a corporate governance department to follow up and monitor the implementation of policies in accordance with best practices. The disclosure of correct information and the availability of reliable data to all stakeholders has boosted in the principle of transparency, as the ICA provides various communication channels, including distinct website and smart application, and interacts with all segments of society through social media platforms. ICA also undertake to release all its services, news, procedures, questionnaires results and awareness leaflets through those channels and the customer happiness centers, including but not limited to, ICA has handled the emerging Covid-19 virus with a high efficiency by rising the community awareness about the precautionary measures and vaccination, and governing the management of the violators record with effectiveness, flexibility, and humanitarian values.
In order to promote the principles and concepts of justice, accountability and responsibility, the ICA consolidates equal opportunities and active participation of all its employees and partners in developing the operations and services, builds up strategies and foresights the future by organizing brainstorming sessions, and honors all distinguished people. In addition, ICA supports creative people and innovators regardless to their career level and provides all its employees with ongoing learning and training. Besides, ICA enhances accountability for everybody with transparency, and manages responsibilities through delegation of powers to sustain an efficient organizational performance and raise productivity.
Within the principle of integrity, the ICA embraces the state’s firm national values of tolerance and human coexistence by activating them within its societal responsibility and mutual cooperation with all its partners for the public interest, thus contributing to the consolidation of the ethical values of employees, customers, and partners.
Fostering innovation, creativity, and the future’s foresight internally and externally, together with its partners under the governance principles, entitles ICA to be one of the leading Government entities in adapting to the rapid speed of changes and expecting the future transformations, being the most prominent governance challenges.

 

 

Employee Happiness

The Federal Authority for Identity and Citizenship (ICA) embraces happiness and positivity within its institutional values and seeks to achieve the highest levels of employee’s satisfaction for its impressive impact on their performance, creates a positive work environment, promotes institutional loyalty, deepens awareness and commitment to advancing the ICA’s objectives and strategy and implementing its initiatives and projects at the operational level.
The ICA is concerned with achieving the happiness of its employees by identifying and responding to their needs and expectations in the first place and working on fulfilling them. Leaders are keen on field visits to the ICA’s various departments across UAE to listen to the employees’ opinions and proposals and to honor them, in addition to the various communication channels available to present their ideas and aspirations. Moreover, ICA planned for getting all employees engaged in the improvement and development process and has been launched brainstorming initiatives in developing its strategy and foresight the future of services together with its staff, which contribute to promoting the values of loyalty and belonging and creating an inspiring and incentive work environment.
The ICA is keen to empower its employees with scientific, academic, and professional knowledge and to encourage their continuous learning through the Emirates Academy of Identity and Citizenship. The Academy provides outstanding academic and training programs to enrich their knowledge, develop their skills, and thereafter graduate highly qualified and distinguished leaders. Whereas the ICA assesses the annual scientific and training requirements of each employee and inserts them in a methodological plan to be implemented in accordance with global best practices and modern application methods. It also encourages staff to participate in creativity and innovation conferences, exhibitions, competitions, and emerging techniques to support the creative thinking and encourages the innovation practices; leading ICA to become a home of expertise that attracts national competencies and outstanding talents for creating the future leaders.
on the humanitarian and social level, the ICA and its leaders undertake to carrying on spreading happiness and the one team spirit, with the participation of its members in all religious, national, and global events through initiatives of honor and appreciation to the distinguished staff members, for example, on National Day and International Women’s Day, visiting the mothers of martyrs and interacting with them on social media platforms.
The ICA has made a qualitative breakthrough in enhancing its employees’ working environment and the quality of their lives, which has contributed to creating a sense of harmony, satisfaction, and pride, heading to reach ICA outstanding, sustainable performance, and pioneering competitive standard.

Customers happiness

The happiness is the federal authority of identity and citizens ship priority ,they applied many international practices ,developed and innovated services and launched many initiatives in the field of  costumers  happiness services The authority has been keeping on making their costumers happy ,communicating with them,  seeking to know their aspirations and exploring their expectations ,adopting creative and positive idea , and making them the main thing that it based to their happiness and improving their quality of life.

Within the hard work for the federal authority for identity and citizenship towards their costumers Happinees ,they provided an application can be downloaded or installed on any kind of smartphones ( ICA UAE) ,the previous mentioned application provides a group of services for identity , citizenship and residency . This application can make any costumer asks for what they need , it provides a good environment to the costumer so he can asks for whatever he needs by using and creating an account without visiting the working centers , just install it or visit  the website that contains extra and general information about what costumers need

The authority works to support the government work system in cooperation with its strategic partners to enhance integration between government agencies to provide proactive services characterized by efficiency, flexibility, speed and ease, by activating the (Osraty) platform and a number of individual services, which include 12 joint proactive services between government agencies to facilitate transactions related to life A citizen family to complete their transactions easily.

The authority has also launched individual proactive services that include renewing the identity card of the country’s citizens, renewing the passport and extending the visa for holders of expired visas, which contributes to enhancing the awareness of customers and their knowledge of services, and this is an embodiment of the wise leadership’s directions by consolidating the concept of proactive government action and developing its mechanisms to reach the best results The Federal Authority for Identity and Citizenship is among the leading government agencies in designing happiness strategies and creating government services to make its customers happy from all segments of society, as the Authority provides its services through social media platforms through short videos, and constantly encourages its customers to use it and interacts with them by responding to their inquiries and surveying their opinions.

And their suggestions. Social media channels provide all the information and data that customers need to complete their transactions, so that the customer can learn about the services of the authority, follow its steps, respond to all inquiries related to the authority, and obtain addresses of customer service offices at the state level, which aim to please its customers and enhance communication with them.

The completion of the authority has contributed to the implementation of its strategy for digital and smart transformation, and its application of technology-based innovation practices,a nd its modern technological infrastructure in expanding the happiness experience of customers, and their understanding and awareness of their needs and expectations in a better and more profound way. The authority has achieved great success and results with this forward-looking vision in dealing with the repercussions of the emerging Covid-19, as it has been providing services to its customers smoothly and in a high response that has not been affected by the confusion that the pandemic has produced for many institutions around the world.

The Federal Authority for Identity and Citizenship has achieved a qualitative leap in customer happiness, and has reached an institutional maturity in managing its customers’ happiness, making it an example to be emulated as an entity adopting innovation of best practices to establish happiness as a national culture that elevates the aspirations and aspirations of the wise leadership, and as an institutional method for future governments.

Positive Spirit: A pillar for nations’ building and development

08/12/2013

When Germany surrendered to the Allies in 1945, it was a wreckage of a country with a frustrated people, having lost more than 10 million militants and civilians. The war left Germany with 5 million detainees in Siberia and Europe, demolished cities and destroyed infrastructure. The Allies forces carried Germany’s factories, machineries and scientists with them while leaving the country.

At that time, women became the majority of the population in Germany with a rate of 82% aged between 18-40 years, and suicide increased to unprecedented rates.

However, in three months after the Allies left Germany, women started calling for re-building the country under the theme “Rise from the Rubble” with absolute absence of the then government. Women and elderly people started clearing the rubble to rebuild houses and gathering documents and books to rebuild schools.

Women wrote slogans on the ruined walls to stimulate hope and encourage work, such as: ‘Don’t wait for your right’, ‘Do whatever you can’ and ‘Cultivate Hope Before Wheat’.

Thereafter, between 1945 and 1955, houses, roads and schools were reconstructed, and from 1955 to 1965, factories were rebuilt, and 4 million workers were recruited from Turkey and Eastern Germany. By then, slogans on the walls were changed to read: ‘Seriousness and Hope’.

The period between 1965 to 1975 witnessed the emergence of patriotic businessmen who ensured that each of them trained 50 young people. Thereafter, Germany turned out to be a super economic power.

With the growth of its economic strength, Berlin Wall collapsed elevating Germany’s economy to become the strongest in Europe. Demolished walls were the only means to inspire hope and create an enormous positive spirit which enabled a frustrated and destroyed nation to make a global economic miracle after being a destroyed country that even lacked electricity to power on a radio, and whose people couldn’t afford buying newspapers.

The above introduction was called up by the words of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, when he addressed local and international media representatives upon Dubai’s winning of the bid to host Expo 2020. In his speech, His Highness expressed hope for Arab nations to overcome challenges in the way of their sought out development.

His Highness underlined the importance of determination, resilience and positive energy in overcoming obstacles, saying: “We hope that peace will prevail all our Arab countries. We tell them that determination, will and positive spirit are important factors for the targeted positive development.. Rivers naturally surpass obstacles on their watercourses and change their course to continue flowing. We wish all the happiness and prosperity for everyone”.

Progress, prosperity, successful policies and management of nations are basically dependant on the public who should be addressed with the language of hope and positive spirit. Positive spirit is based on credibility which is the right channel to respond and interact with the public who is supposed to lead the development process with faith and strong belief in objectives so as to make miracles. Human history is certainly full of examples proving that positive spirit and effective energy can build nations and institutions. With positive spirit a nation can overcome the barrier of time and surpass other nations.

A quick overview, even from a political perspective, shows that a happy human being, no matter if poor, is the one who can be relied upon to build a nation. And since nothing is good or ill but by comparison, we must mention, here, the opposite fact. A sad human being destroys all his surroundings and pass on misery and negative energy to others, thus subvert and demolish the community. A miserable human being unknowingly becomes a negative element that drives the wheel backwards, even in case of being rich and not lacking any cause of living . Herein lies the essence of the subject and the key to success.

Positive spirit that inspires love and determination is a key to success, progress and happiness. By means of positive energy, obstacles can be overcome, cooperation and contentment will prevail. It is a treasure Allah blessed his people with, and those who lack it shall fight for it. Here, in the UAE, we do possess this treasure thanks to our deep belief, prudent leadership and ambitious country which was unified by fate, history and wisdom of our great founding fathers led by late Sheikh Zayed bin Sultan Al Nahyan.

We started with certainty, hope and positive energy that spread throughout our nation and became part of the people living in this country. Whoever lives on this giving land have a deep belief that such an unprecedented progress, welfare and advancement witnessed by the country has become the focus of the whole world. The world, now, believes in the ability of this nation to convey messages of love, peace, prosperity, science and education to all countries and nations. Our unique experiment has become a reference in science, management and knowledge and an example for others to follow and benefit from.

On the other hand, a dissatisfied person brings a big harm to himself and to those around him. Discontentment impacts one’s health and social environment leading to desperation, which is like a communicable disease; once spread, it deteriorates the lives of people who will consequently be busy blaming each others. Fortunately, the UAE is protected against this plague and Emirati people need to maintain the positive energy they possess and get rid of all the negative emissions.

In this context, it necessary to remember that organizations are like nations or any human groups; once misery and disagreement prevails among its members, all their efforts and energy will not be directed to success, progress, good planning and efficient performance, but will rather be focused on politics, complaints, wasting energy and thus impede their progress and development.

Leaderships are the pillars for their organizations and the hearts for their nations. People are naturally distributed into workplaces, and we, Emiratis, love work. Unemployment rate in the UAE is almost zero; not to mention job opportunities offered by the UAE to expatriates living on its lands. That said, we must underline the importance of organizations’ leaderships as their primary responsibility lies in positive interaction and emission of positive energy among employees, directors and work teams.

In his brief speech, His Highness Sheikh Mohammed bin Rashid Al Maktoum has given us a priceless advice. It is not just a speech that we joyfully listen to and forget in a while. It is an integrated action plan which needs a precise scientific analysis to figure out how to adjust the spiritual status and positive energy among employees and in the field of service delivery. It is not an easy task for a leader to get adapted to smiling, drawing thereby the smile on the faces of employees and customers. It needs persistent efforts to build a culture and enormous energy to emit positive spirit in the surrounding environment, as well as love, respect and positive attitude. These should lead to accomplishment, innovation and satisfaction.

To enable this positive attitude, institutional leaders should be characterized by tolerance and should lay the foundations of administrative governance and justice whose main pillar is ‘rewarding achievers and depriving the fruitless’. Although this principle seems to be somewhat rigorous, however, on long term, it helps promote responsibility, protect positive employees from reclusion and keep them energetic. Being just, requires giving employees what they deserve, which is something that can be achieved only through a fair assessment of their achievements, work conditions, authorities and knowledge available for them to accomplish their tasks.

It is also noteworthy that teamwork is a vital means that help unleash best capability of employees, and human beings in general. By nature, human beings tend to socialize; they speak, think and have feelings and emotions that make them interact in different ways with their surrounding environment including work mates.

Hence, an organizational leader needs to ensure maintaining positive atmosphere to work teams and carefully select their leaderships and members. Then, comes empowerment and training employees on how to achieve goals through teamwork techniques and appropriate ways to deal with people.

A proficient leader is the one who can make the best out of his/her team in all conditions in order to overcome obstacles, conflicts and all sources of negative energy that may exist in the team itself and which can destroy its intended mission to achieve organizational strategic and operational goals.

In this context, it is necessary to underline the serious impact that may result from the failure of the teamwork. It is the core responsibility of the higher leadership of any organization to ensure appropriate selection of team leaders, setting out the team’s objectives and provide the environment and resources that help the team to achieve the set out goals.

In all these equations, human resources are the most vital elements. They get attracted to, sympathize or contradict with each other leading a number of outcomes. It is the human being who generates either positive or negative energy.

Human resources scientists highlighted the importance of considering this fact while forming and organizing teams. This necessitates maintaining work norms, respect and cordiality between employees, fighting against rumors and Machiavellian attitudes, thus enabling a governance environment based on respect, responsiveness and cooperation among all members.

An organizational leader should not place contradictory and trouble making employees together or within the same teams, and should always assign them roles and responsibilities that suit their capabilities, enhance their knowledge and ensure financial benefits for them. Leaderships should also strive to maintain positive spirit as a driving power towards achieving progress and prosperity to both employees and the community.

Satisfaction is the key to positive energy, and in this context, it is best to conclude by commemorating words of our great Prophet Mohammed, Peace be Upon him, when he said: “How wonderful is the situation of the believer, for all his affairs are good. If something good happens to him, he shows gratitude for it and that is good for him; if something bad happens to him, he bears it with patience, and that is good for him.”. These words urge us to be optimistic, never be depressed and always expect a bright future.

 

Family Book … From the Paper-based copy to the Electronic version

The majority of the governmental authorities in the United Arab Emirates are requested to transact using the electronic Family Book; which includes details of family members of UAE nationals. The Federal Authority for Identity & Citizenship “ICA” generated an innovative solution by introducing a smart electronic platform, where the governmental entities are coherently linked with each other so that all details pertaining to the family book could be automatically and smoothly extracted; as this friendly-user platform helps in reducing the risk of fraud and faults in data entry.
It is worth mentioning that all services related to Family Book are basically fully digitalized and automated. Meanwhile these innovative services could be easily provided via both mobile devices’ applications and ICA website. Users can easily review and amend their personal information and to apply for availing the services remotely at any time without the need to visit customers service centers to submit their applications.
This top-notch solution assisted significantly in facilitating exchange of data related to the family book between the UAE governmental entities and the UAE nationals in an electronic and integrated way without the need for any paperwork registration processes. This smart service actively contributed to reducing the customers visit to the minimal and thus avoids queuing for a long-awaiting time to avail the service. Furthermore, this proactive initiative sustains ensuring that the highest levels of data security, confidentiality and reliability are maintained by using the UAE Identity Card as well as this step allowed to store family book data and details on “SIM Cards”.
Approving the electronic Family Book, which officially came into effect under the Cabinet resolution issued on 01st July, 2019, ICA marked a significant and tremendous achievement towards developing the electronic and smart governmental services by employing the cutting-edge technology in the governmental transactions. This leading step facilitated the procedures for UAE nationals by shortening, saving their time and effort consumed in completing the transactions to the minimal steps in line with the governmental approach to provide fully-fledged services remotely and in a timely and cost-effective manner with minimal visits to customer service centers by decreasing the visitors up to 80% by 2021.

What is the reason for your feedback?

Close

What is the reason for your feedback?

I encountered a technical problemI could not find the information I wantedThe content is incomprehensibleAnother reason

Close