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The Federal Authority for Identity, Citizenship, Customs & Port Security was awarded a 5 star rating by the Global Star Rating System for Services on 19/11/2023

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Home
Digital Participation
Consultations

Consultations

Current Consultations
Planned Consultations
Closed Consultations

Customer Satisfaction Survey Regarding the UAE ICP Smart App

Closing: 2026-08-01

Customer Preferences

Closing: 2026-05-29

Consultation on Satisfaction with the ICP Website

Opening: 2026-09-02

Survey on Measuring Customer Awareness of Electronic and Smart Services

Ended: 2026-03-27

Survey on the Early Renewal Period for the UAE Passport

Ended: 2026-02-20

Customer Survey on Customer Councils for Developing and Improving Government Services

Ended: 2026-01-30

Survey on the “Work Bundle” Platform

Ended: 2025-09-01

Visa Insurance Survey – “Shory” Platform

Ended: 2025-06-30

Survey on Measuring Institutional Maturity in Zero Bureaucracy

Ended: 2024-12-31

Consultation on Open Data

Ended: 2024-11-30

Consultation in the Fourth Customer Council 2024

Ended: 2024-12-18

Consultation on the Level of Satisfaction with the ICP Website

Ended: 2024-11-25

Survey on Measuring the Impact of the Violators’ Status Regularisation Campaign

Ended: 2024-11-25

Consultation About Community Happiness 2023

Ended: 2024-02-29

Consultation on the “Voice of the Customer” Portal

Ended: 2024-07-31

E-consultation about Customer Voice Portal Survey

Ended: 2023-12-31

E-consultation about Golden Residency

Ended: 2023-06-30

E-consultation about community happiness 2021

Ended: 2022-07-30

E-consultation on Proactive Services

Ended: 2022-05-01

Consultation about ICA Website

Ended: 2022-01-31

E-Consultation to measure customer satisfaction on social channels

Ended: 2021-04-30

Do you agree with the use of Emirates ID number and the unified number in the e-form system to retrieve?

Ended: 2018-07-31

Survey about Emirates Identity Authority website

Ended: 2017-08-18

Consultation about awareness programs to limit the spread of Covid-19 virus

Ended: 2021-12-31

Customers Happiness Survey on ICA Smart Application

Ended: 2021-12-31

E-consultation on Proactive Services

Ended: 2021-12-31

E-consultation about Customer satisfaction on call Center

Ended: 2021-12-31

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Last updated on: April 23, 2021 /

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