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Dear Customer …Welcome to the Customer Voice Gateway the channel that enables you to submit your comments and inquiries
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Learn about the different categories of our open data in our smart application and website
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Services
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Issue New ID Card
This is a service through which a new identity card is issued for the first time.
Issue Replacement for lost \ damaged ID Card
Apply for an identity card in the place of of a damaged or lost identity card with the same validity as the damaged or lost identity card.
Data Update
A service whereby non-essential data, namely phone number and address, is updated.
Renew ID Card
A service through which expired or expiring (within 6 months) identity cards are renewed.
Refund of Fees
A service through which one can request a refund of issuance fees if the service is not completed.
Issue Entry Permit
A service whereby an entry permit is issued for a specific period, either for tourism, visit, or treatment, or to complete the procedures for issuing a work residency or residence for family members.
Issue Family Data
A service whereby a new statistical registration is issued and family data is issued
Amend Family Data
A service through which a statistical record is amended and family data is updated.
Issue New ID Card
This is a service through which a new identity card is issued for the first time.
Issue Replacement for lost \ damaged ID Card
Apply for an identity card in the place of of a damaged or lost identity card with the same validity as the damaged or lost identity card.
Data Update
A service whereby non-essential data, namely phone number and address, is updated.
Renew ID Card
A service through which expired or expiring (within 6 months) identity cards are renewed.
Refund of Fees
A service through which one can request a refund of issuance fees if the service is not completed.
Issue Entry Permit
A service whereby an entry permit is issued for a specific period, either for tourism, visit, or treatment, or to complete the procedures for issuing a work residency or residence for family members.
Amend Entry Permit
It is a service whereby a request is made to amend an entry permit issued by the authority
Issuing Residency Visa
It is a service through which a new residence permit is issued
Issue New ID Card
This is a service through which a new identity card is issued for the first time.
Issue Replacement for lost \ damaged ID Card
Apply for an identity card in the place of of a damaged or lost identity card with the same validity as the damaged or lost identity card.
Data Update
A service whereby non-essential data, namely phone number and address, is updated.
Renew ID Card
A service through which expired or expiring (within 6 months) identity cards are renewed.
Refund of Fees
A service through which one can request a refund of issuance fees if the service is not completed.
Issue Entry Permit
A service whereby an entry permit is issued for a specific period, either for tourism, visit, or treatment, or to complete the procedures for issuing a work residency or residence for family members.
Amend Entry Permit
It is a service whereby a request is made to amend an entry permit issued by the authority
Issuing Residency Visa
It is a service through which a new residence permit is issued
Issue Entry Permit
A service whereby an entry permit is issued for a specific period, either for tourism, visit, or treatment, or to complete the procedures for issuing a work residency or residence for family members.
Amend Entry Permit
It is a service whereby a request is made to amend an entry permit issued by the authority
Amendment of Residency Permit Data
It is a service through which residence permit data is modified.
Renewal of Establishment Card
A service through which the facility card is renewed, showing the facility data.
Cancellation of Establishment Card
A service through which the card of government and private establishments operating in free zones is cancelled.
Amend/Add To Establishment Card
A service through which the card data of government and private establishments operating in free zones is modified by changing the trade name, assignment, canceling/adding a partner.
Issuance of Representative Card
A service provided by GDRFA in which a PRO Card is issued
Renewal of Representative Card
A service provided by GDRFA in which a PRO Card is reneweds
Information Center
Media Center

“Identity, Citizenship, Customs and Ports Security” launches the 2023-2026 Strategy
Ali Mohammed Al Shamsi: The new strategy is a step to develop the work system nationwide in order to build the future The Federal Authority for Identity, Citizenship, Customs and Ports Security officially launched its new strategy for the period from 2023 to 2026, during an official ceremony organiz
View details
The Director General of the Authority honors the holders of the “Senior Quality Auditor” certificate
His Excellency Major General Suhail Saeed Al Khaili, Director General of the Federal Authority for Identity, Citizenship, Customs and Ports Security, honored several employees of the Authority who have obtained the Certificate of Senior Auditor of the Quality Management System (ISO9001) issued by Ch
View details
Emirates Academy for Identity and Citizenship launches “Kafa’a” smart program
The Emirates Academy for Identity and Citizenship has officially launched the “Kafa’a” smart program, the first of its kind in the UAE. The program includes automation of all procedures related the training process, plans, workshops and courses approved by the Academy, something th
View details
Identity and Citizenship: Issuance of the “Visa for Haya card holders” starts in early November
The Federal Authority for Identity, Citizenship, Customs and Port Security has announced its readiness to start receiving applications for multiple-entry tourist visas to the UAE, which are intended for “Hayya Card” holders, starting from Tuesday, November 1, 2022. In a statement, the Authority welc
View details
12 teams compete for Futsal Cup Title of the Chairman of the Federal Authority for Identity, Citizenship, Customs and Ports Security
View Details
“Identity, Citizenship, Customs and Ports Security” trains employees on Safety and Security Procedures
View Details
Identity, Citizenship, Customs and Ports Security organizes the First Customer Forum for the year 2022 in Ras Al Khaimah
View DetailsSupportive initiatives of the United Arab Emirates
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