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Page last updated on : 26/03/2024 - 2:23 pm

Economic Operator

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What is the Authorized Economic Operator program “AEO” ?

– A voluntary Compliance and Security program for the trade supply chain that fulfils the eligibility based on World Customs Organization (WCO) SAFE framework, so they can join this program, get certified and enjoy benefits as trusted operators.
Who can apply?
– Any active actor in the UAE supply chain that fulfils the eligibility criteria can apply for AEO status.
Apply in:

Contact Number Email Customs Department
0097128102352 General Administration of Customs in Abu Dhabi
009714 4177634 Dubai customs
AEO Authorization Criteria
  1. A proper record of compliance with customs laws and regulations and other laws and obligations related to customs activities.
  • Compliance with the required level of laws, regulations and procedures for a period of time not less than three (3) years.
  1. A record management system that enable  the necessary internal control
  • Implementing procedures and measures that enables maintaining records and internal control, and ensures compliance with the required standards, including customs systems and procedures as well as transport records.
  • Implementing accounting and inventory systems and standards that allow customs control to be carried out by tracking imported or exported goods and the various relevant operations.
  1. Financial Solvency.
  • Proof of financial solvency by showing the settlement of fees, duties, taxes and all dues without delay and the soundness of the financial position.
  1. The World Customs Organization SAFE Framework of Standards to Secure and Facilitated Global trade (SAFE Framework).
Implement security and safety conditions in the supply chain, as well as the risk assessment

What's in UAEO for the Customs Sector?
  • Better Understanding of the international supply chain.
  • Improved risk Management.
  • Better resource Allocation.
  • Facilitate Trade for economic growth.
What's in UAEO for the Private Sector?
  • Greater Speed in customs Procedures.
  • Lower Operational Costs.
  • Improved Competitiveness when being recognized as authorized by Customs.
  • Better Predictability.
  • Improved Security and compliance .
  • Utilization of the Mutual Recognition Arrangement benefits
List of National Benefits in United Arab Emirates
List of Authorized Economic Operators in the UAE
Mutual Recognition Arrangement

[2:02 PM] Rana Ali Alakhras

  • A Mutual Recognition Arrangement (MRA) is an arrangement between two countries where their operational AEO programs recognize each other’s AEO program and AEO certified companies.
  • An AEO certified company in one country can receive similar benefits from the customs authorities in the MRA partnering country. This is facilitated through the formalized Arragement where the requirements, procedures and benefits are compared for compatibility.
  • Presently UAE has Mutual Recognition Arrangements in place with:
  • South Korea (Implemented)
  • China (Implemented)
  • Saudi Arabia (Implemented)
  • Bahrain (Implemented)
  • Kuwait (Implemented)
  • Oman (Implemented)
  • Qatar (Implemented)
  • Republic of Indonesia (Implemented)
  • Republic of India (Implemented)
  • And other countries
  • This means that AEOs established in those countries get benefits when doing business with Customs in UAE, and AEOs from UAE get benefits from Customs in those countries.


Gulf Cooperation Council Authorized Economic Operator (GCC AEO) Program

Since its introduction, the UAE Authorized Economic Operator (AEO) Program has successfully grown to serve 123 certified operators offering trade facilitation measures such as 85% faster clearance time and more. Mutual Recognition Arrangement with major international Customs Administrations significantly expanded the AEO Program’s global cooperation reach covering up to 35% of the UAE trade.

As part of our continuous efforts to realize the full potential of the AEO Program, we are pleased to announce the Gulf Cooperation Council Authorized Economic Operator (GCC AEO) Program.

The GCC AEO Program aims to serve the traders across GCC countries through a unified AEO Program. The full implementation of the GCC AEO program was on  1st Jan 2023.

How to Identify AEO's Company

MRA Strategy

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