Golden residency is one of the services provided by the Federal Authority for Identity, Citizenship, Customs and Ports Security. Under this service, people who meet the conditions can apply for a long-term residency for a period of five to ten years. This new system in the UAE allows residents, foreign expatriates and their families to come to work, live and study in the country.
Governance is the integrated and effective system developed by the Government to ensure integrity, transparency, and liability to increasing confidence with all stakeholders and the whole community. Good governance is the idealist and most efficient technique for accessing high-quality services, ensuring the rule of law and the application of justice principles among society members to assure the sustainable development.
The Federal Authority for Identity and Citizenship (ICA) embraces happiness and positivity within its institutional values and seeks to achieve the highest levels of employee’s satisfaction for its impressive impact on their performance, creates a positive work environment, promotes institutional loyalty, deepens awareness and commitment to advancing the ICA’s objectives and strategy and implementing its initiatives and projects at the operational level
The happiness is the federal authority of identity and citizens ship priority ,they applied many international practices ,developed and innovated services and launched many initiatives in the field of costumers happiness services The authority has been keeping on making their costumers happy ,communicating with them, seeking to know their aspirations and exploring their expectations ,adopting creative and positive idea , and making them the main thing that it based to their happiness and improving their quality of life