Category: Uncategorized

22/09/2013

Some people look at the ID card as an addition to their swollen wallet or card book. They forget, however, that the ID card is the most important method to prove their identity and protect their data against any misuse, and thus they have to keep their ID cards safe, update any changes to their data and instantly report in case of loss. Those people need to think about the great efforts that are concerted in order to provide them with their ID cards within a broader national strategic vision aimed at enhancing security, stability and prosperity of the country for everyone to enjoy safety wellbeing and welfare.

I’m writing these words while reading details of a court case about a card fraud and identity theft crime published recently in the local media. The story started when two expatriates found an ID card pertaining to European man, and instead of handing it to the nearest center of the Emirates Identity Authority or police station, they kept it and somehow were able to obtain a credit card using it. Then they purchased expensive mobile phones to resell them for lesser prices.

Such cases uncovers banks’ mania to issue credit cards without considering the simplest rules in this respect; which is verification of the identity of those who wish to obtain their facilities. In the past, banks used to follow strict rules in dealing with such aspects, but apparently the strong competition in the market and the desire to attract more customers made them forget the basic operational rules, particularly spreading and boosting trust between both parties involved in the transaction and maintaining the reputation and credibility of the bank. What happened also shows the carelessness of many people about their identity documents and inattention to the misuse of their data by unauthorized people through unsafe methods.

In spite of regular warnings by police departments in this regard, we see many greedy victims easily falling in the hands of professional gangs. Upon receiving a phone call or an email congratulating for winning a million US dollars or alleged inheritance of millions of dollars form the last Central African emperor, you find these victims hastily providing their personal data which will be used by the criminal groups; and the dreaming victims will be surprised having lost all their monies or that their names were used in thefts happened in places that they have never been to. Perhaps the latest data theft case was the one unveiled by Dubai police last Wednesday after which Dubai Police launched new warnings about new fraud and theft methods invented by those gangs. One of the methods is that they offer people to pay their utility bills or traffic fines for half of their values. Another criminal group whose members were arrested yesterday have taken around Dhs. 16 million through credit cards fraud and data theft.

It pays to remind the public that ignorance of laws and consequences of dealing with swindlers and scammers doesn’t free anyone from shouldering the responsibility, particularly in matters relating to paying for government services and many other cases where victims would be ready to partner with such criminals in order to get rich quickly through illegal means.

Today, e-crimes have become a reality in a world which is expanding towards smart applications and e-solutions which are based on personal data, a matter that calls for the highest degrees of alertness. After all; it is not just a card!

10/09/2013

According to Ipsos MORI’s “Top Cities” survey results, Abu Dhabi has been voted the 2^nd world’s best city for business thereby beating many global business centers such as: Hong Kong, Tokyo and London. The survey results also ranked Abu Dhabi as the 4^th world’s favorite city winning over the Australian city, Sydney. Ipsos Mori’s global survey covered 48 main cities from around the world competing in the domains of performance, quality and business attraction.

Those results reveal many facts. They reflect, in the first place, the high professional efforts that the UAE prudent leadership exerts in order to achieve such prestigious level in the global competitiveness in terms of service quality, business and sustainable development.

In the second place, the results show that the continuous development and advancement of the Capital Abu Dhabi are evidences of UAE leadership’s clear plan, insightful vision and consistent methodology in areas like development, performance and competitiveness, which in turn helped achieving global competitive positions among the biggest and most renowned business cities in Europe and Asia.

The third fact is that excellence in hosting businesses reflects success in meeting its various requirements; such as: high quality infrastructure, streamlined business practices, law prevalence, security of investments and stability in general, which constitute vital elements in attracting businesses and investments.

This year, UAE had been ranked the best in the world in government efficiency and achieved the highest growth percentage in competitiveness where it ranked the 8^th worldwide. Further, it was ranked the 4^th in “Economic Performance”, the 1^st in “Social Cohesion” and “Attitudes and Values”, the 5^th in “Employment” and the 6^th in “Management Practices”. Additionally, the UAE has made progress in 19 different indicators to rank in the top-10 most competitive nations in the world.

These rankings came in the Global Competitiveness Yearbook 2013 issued by Switzerland’s International Institute of Management Development. The book is one of the most important global reports aimed to measure competitiveness of countries worldwide.

These solid achievements confirm and recall the statement of H.H. Sheikh Khalifa bin Zayed Al Nahyan, the President, may Allah protect him, who said: “we have succeeded to enter the 3^rd millennium with more self-confidence and more ability and willingness to positively interact with the global developments, particularly the new global economic system, the revolution in information and communication technology and the openness of markets”.

The achievements also come as an endorsement to the statement of H.H. General Sheikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of Armed Forces, who said: “We have big ambitions to realize leading national achievements.. Our country has successfully managed to accomplish great achievements that impressed the world and won its appreciation. Those achievements were marked with the success of the UAE in making a quantum leap on all levels far ahead its lifetime”, stressing that the UAE vision under the leadership of H.H. Sheikh Khalifa bin Zayed Al Nahyan, the President, is being materialized in steady wide steps ahead.

02/09/2013

The great value of the Arabic language comes from its being the language of the holy Quran and Sunnah. It is the core of Islam and constitutes a part and parcel of it. What gives Arabic a greater importance is that it is the first pillar of thinking because it is considered a pool of knowledge and the main method of communication between all Muslims.

The Holy Quran which Allah revealed in Arabic is considered the greatest miracle of thinking and science. That’s why Arabic has acquired an intrinsic value in the lives of both Arab and Muslim nations. Through Arabic, Arabs and Muslims come close and orchestrate. Arabic is the cultural fortress that protects the nation and its integrity.

Any researcher can discover to what extent this language is connected to the history of this nation and that this connection is a unbreakable, a matter which urged me to write these lines as a reminder of the importance of our Arabic language and its role in our lives whether in the past, the present or the future.

Arabic is one of the Semite broadest languages in terms of the number of Arabic speaking population which exceeds 422 million people. It is widespread globally because Arabs and Arabic speakers are spread all over the world.

When we talk about Arabic and its importance, we must recall the words of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, may Allah protect him, who emphasized on different occasions that “Arabic is a language that we live and it expresses our various conditions.. It is not a perished past nor a history that doesn’t fit our present”, stressing that preserving it is a national, religious and moral responsibility that we should shoulder. H.H. noted in his statements and directives to the government entities that the UAE vision 2021 is aimed at making our country a prominent center of excellence for the Arabic language. This giving country has taken the responsibility to preserve and support the Arabic language urging its people to take care of it and continue their excellence and success in all fields related to it. Preserving the Arabic language and protecting it is an evidence of culture and taste.

Taking care of the Arabic language, protecting it and rooting its love in the hearts of young people is a responsibility of every family, organization, entity and society in general so as to prevent its erosion and to maintain it as a first language for all Emiratis.

Love and pride of the Arabic language will not stop any individual from learning about other cultures and languages. Education is a critical element of modern life; however, it doesn’t mean ignoring our mother tongue because it represents the Arab Nation’s wealth of heritage and the bright future of Arabs. Hence, preserving it is not only an educational task, but it is a moral cause and a noble mission.

Here is a call on all Emirates ID’s employees to use the Arabic language to communicate with each other whether in speech or writing for the benefit of everyone and in order to keep the Authority as an example for all entities as usual.

 

I will always have love, pride and belonging to my Arabic language.

01/09/2013

The Emirates Identity Authority offers a wide range of services to its customers from registration in the population register through all services related to the data stored on the ID card smart chip including photo, fingerprints and other sorts of data used to verify and authenticate the cardholder’s identity.

One of the services offered by Emirates ID upon a customer’s request is an ID card profile document, or what is officially called (Identity Verification Certificate). It is a document which includes the information and data stored on the ID card chip which the cardholder might need to either complete various procedures in case of card loss, or to issue a passport for a child registered in the population register.

Seeking to obtain such a document, many customers with different nationalities, dialects and cultures visit Emirates ID. Each of them approach the customer service representatives having in mind some different terms to convey their wish to obtain the identity verification certificate in order to complete their transactions.

The amusing thing is that each customer will call the certificate a different name such as: a certificate, details and data, ID report, old ID card paper..etc. As a result, we have compiled a large number of titles referring to one document, namely the (identity verification) document.

It is our responsibility as front desk employees seeking to satisfy our customers and to draw smiles on their faces, to try to understand our customers’ requests regardless of their languages or dialects in order to provide them with what they need to complete their transactions. This should also help achieve Emirates ID’s 4^th strategic objective to establish a service-based organization focusing on achieving goals and upgrading customer service while sustaining excellence-based internal services.

 

13/08/2013

“Less said, the better”. Hence, the best to start with is to pray Peace Be Upon the great Prophet Mohammad, and then extend gratitude to our dear country and pray to Allah to keep it secure, peaceful and prosperous.

I have read an article by H.E. Dr. Eng. Ali Mohamed Al Khouri, Director General of Emirates ID, titled “Our Excellence is Our Duty”. I read the article published in the Discussion Window on the Authority’s website more than once because it incorporates superior values and wonderful meanings and messages of love, belonging and loyalty to our country.

I would like to take this opportunity to express my gratitude, at first place, to my organization and then to H.E. the Director General for his great role in encouraging Emirates ID’s employees to achieve excellence and his contributions in clarifying its meaning. As he said, excellence is not a luxury in our lives anymore; it is a duty that we need to exert every effort to achieve in our entire future endeavor.

I always remember Dr. Al Khouri’s first visit to our center during which he conveyed encouraging messages, advices and guidelines to the staff. Those messages played a key role in motivating the employees and urged them to adopt the principles of dedication and devotion to work, and to consistently do their best.

His great words are always in my mind. They’re full of enthusiasm and determination to upgrade the name of our entity towards achieving excellence in all areas locally, regionally and globally; something which we have always knwon about him. Those words reflect a wide knowledge, open mind, great talent and distinguished leadership seeking to make our organization the best among all other local and federal government entities.

One of the advices that is still shining in my mind like a star in a clear sky, is the encouragement of Dr. Al Khouri to the Authority’s employees to complete their higher studies and urging them to excel in both scientific and practical fields. That was a turning point for me.  Inspired by his directives to excel in my studies, I registered to continue my university education, and full of passion to complete my higher education, I have topped my college throughout my study till this date when I’m about to be graduated.

At this point, I have to thank the UAE prudent leadership for providing unlimited support to Emirates ID thereby helping it excel and achieve success after success while serving internal and external customers on the road to materialize its mission to contribute in national and individual security. This is done through promoting the ID card in the UAE, keeping an accurate population register and providing innovative electronic services.

28/07/2013

Our ever-changing and ever-renovating life continuously leads us towards nonstop updates even in our very minimal personal details and data.

Here, at the Emirates Identity Authority, updating the data of the population register and the ID cards is a daily ongoing process where the latest data pertaining to ID card holders will be saved in the smart chip of the card which has become a very vital document for facilitating the completion of any transaction at the majority of public and private institutions in the country.

Today, at the customer service counters, we carry out a variety of updates and changes.. Here you see a customer who comes carrying a new family book starting a new life having been removed from his father’s family book leaving his page as a son among his other family members to fill a new page as a family head.

And there; another customer comes full of confidence and pride of his educational achievements, extremely happy that he will add a new educational record to his data register.

At the waiting hall, a third customer sits with different expressions on his face; expressions of parenthood and love while he stares at the documents in his hands.. It is a new born baby joined his family to grow and spin the life cycle again; become a student, then join work and then become a father and take part in building up the country.

Here comes our role as employees at the Emirates ID in keeping pace with the changes and the updates.. it is a hard mission sometimes and very precise at others, however, we gladly do it because we believe that our work will have positive impact on ourselves, the people and our generous country, and that it is time for us to reward those who gave us the opportunity to work for the Emirates ID.

On behalf of myself and my colleagues, I extend my thanks and gratitude and reconfirm our pledge to be loyal to our dear country and to work with the team spirit towards more accomplishments and the best achievements.

22/07/2013

Day after day, the Emirates Identity Authority’s endeavor to build its sophisticated ID systems is making a remarkable progress on the road towards achieving the e-transformation sought by the UAE. Emirates ID’s efforts contribute to the UAE’s efforts to achieve the most advanced technological levels in this field. This has inspired the various government entities, centers and departments in the country to explore broader horizons in order to enhance this advancement towards materializing the UAE vision.

Since His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the UAE announced 2008 as “the National Identity Year”, a flurry of official activities started by leaps and bounds, and are still going on, with the aim of exploring the best ways to preserve our national identity and reinforce its values in the UAE society which is characterized by demographic, cultural and racial diversity, and in light of the government’s ambitious plans to achieve development and economic prosperity. Several initiatives and programs were launched aiming to foster the values of belonging and loyalty and promote the principles of responsibility, interaction and sharing. All that made it imperative to develop the population register and the Emirates identity’s advanced systems in order to support the federal e-government projects and the shift into a “smart government”.Ok

The positive impacts and the broad prospects offered by the Emirate Identity Authority in supporting the modernization and performance development witnessed by the country under the prudent higher leadership is very widely noticeable. Emirates ID is not only about the ID card that everyone uses as a proof of identity in any transaction; it is much more than that. It is a giant strategic project. Very few countries in the world adopt such a system that incorporates works of ministries and their most important entities and institutions such as ministries of Justice, Social Affairs, Education and many other environment authorities as well as the smart e-government. These ministries and entities are linked with e-bridges where individuals and groups find a paved and transparent road for them to complete most of the public and private transactions and easily query about the relative procedures and details. It only costs applicants a click on their computers or mobile phones or any other smart communication device.

This has impressed many international experts including Richards Kerby, the Inter-Regional Advisor on e-Government at the United Nations Department of Economic and Social Affairs, who commended the projects undertaken by Emirates ID to integrate the ID card applications within the daily life requirements in the country and support the applications of the smart government aimed at providing government services through smart phones and electronic channels. Kerby noted that the Authority’s experience is regarded as “one of the best government experiences worldwide due to its contribution in providing open data to government entities in the UAE making use of the digital identity project”.

The Emirates Identity Authority with its new strategic plan 2014-2016 and its prestigious global competitive position are a source of pride for the people and prudent leadership of the UAE.

22/07/2013

Day after day, the Emirates Identity Authority’s endeavor to build its sophisticated ID systems is making a remarkable progress on the road towards achieving the e-transformation sought by the UAE. Emirates ID’s efforts contribute to the UAE’s efforts to achieve the most advanced technological levels in this field. This has inspired the various government entities, centers and departments in the country to explore broader horizons in order to enhance this advancement towards materializing the UAE vision.

Since His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the UAE announced 2008 as “the National Identity Year”, a flurry of official activities started by leaps and bounds, and are still going on, with the aim of exploring the best ways to preserve our national identity and reinforce its values in the UAE society which is characterized by demographic, cultural and racial diversity, and in light of the government’s ambitious plans to achieve development and economic prosperity. Several initiatives and programs were launched aiming to foster the values of belonging and loyalty and promote the principles of responsibility, interaction and sharing. All that made it imperative to develop the population register and the Emirates identity’s advanced systems in order to support the federal e-government projects and the shift into a “smart government”.Ok

The positive impacts and the broad prospects offered by the Emirate Identity Authority in supporting the modernization and performance development witnessed by the country under the prudent higher leadership is very widely noticeable. Emirates ID is not only about the ID card that everyone uses as a proof of identity in any transaction; it is much more than that. It is a giant strategic project. Very few countries in the world adopt such a system that incorporates works of ministries and their most important entities and institutions such as ministries of Justice, Social Affairs, Education and many other environment authorities as well as the smart e-government. These ministries and entities are linked with e-bridges where individuals and groups find a paved and transparent road for them to complete most of the public and private transactions and easily query about the relative procedures and details. It only costs applicants a click on their computers or mobile phones or any other smart communication device.

This has impressed many international experts including Richards Kerby, the Inter-Regional Advisor on e-Government at the United Nations Department of Economic and Social Affairs, who commended the projects undertaken by Emirates ID to integrate the ID card applications within the daily life requirements in the country and support the applications of the smart government aimed at providing government services through smart phones and electronic channels. Kerby noted that the Authority’s experience is regarded as “one of the best government experiences worldwide due to its contribution in providing open data to government entities in the UAE making use of the digital identity project”.

The Emirates Identity Authority with its new strategic plan 2014-2016 and its prestigious global competitive position are a source of pride for the people and prudent leadership of the UAE.

21/07/2013

It was by God’s will that we were born and brought up on this blessed land. God Almighty has blessed us with leaders who appreciate the value of this giving land as well as the people living on it. They ruled in justice; they loved us and we loved them.

The Emiratis have a special relationship with their leaders characterized by mutual everlasting love, brotherhood, parenthood, and Islamic and national values.. all under one united roof.

What I have said is not a kind of human fantasy or rosy dreams that will soon vanish; it is the reality that every Emirati lives and feels every day.

Moving from tents to compete with clouds? Is it possible? Yes, our country is prospering day after day making a modern boom on the international level. We say and we do. We work to build our future, and the future welcomes our words and deeds with a smile.

No wonder dear readers. Thanks to those loyal hands which loved their country and rulers thereby built faithfully, we are today reaping the fruits of our excellence and pursue for the first, and only first, rank.

Wondering how will this happen?

Have you heard about the elegant government services with 7 stars shining in one card? A transaction is completed in minutes with a smile that has always been for generations on the faces of the sons of Zayed.

May Allah bless those who have built this country and helped it flourish.

As we enjoy all these blessings, we should pray for our country and always ask Allah to “Keep this country safe and peaceful”.

 

02/07/2013

H.E. Dr. Eng. Ali Mohamed Al Khouri, Director General of the Emirates Identity Authority, emphasized that the verdicts announced today by the Federal Supreme Court against the members of the “secret organization” have strengthened our belief that Justice is the pillar of governance in the UAE. Those verdicts tell us that patience is the basis in treating those who unintentionally commit mistakes against the country and its symbols, values and principles. On the other hand, there is no compromise in applying the law against those who try to sabotage the structure whose foundations were laid by joint hard work of both the leaders and the people of our dear country who don’t spare any efforts in this respect.

Dr. Al Khouri said that the sentences announced against the members of the secret organization have proven how deeply the principles of justice, rights and equality in the UAE are rooted. They also reflected the keenness of the UAE leadership as well as its government, institutions and people to implement the law, achieve justice and maintain rights without being bias or unfair to people whoever they may be.

He commended the honesty of the Judiciary system in the UAE which is based on the provisions of Islam as stipulated in its constitution, highlighting the advanced and civilized levels of the legal procedures followed throughout the case. This has also proven that with Justice rights will be maintained, and that under the UAE prudent leadership presided by President H.H. Sheikh Khalifa bin Zayed Al Nahyan, May Allah protect him, justice is a right that is secured for everyone in the country.

Dr. Al Khouri added that in the UAE, Justice is a symbol, and the rule of law is a guideline and an approach to renaissance and development. This is being achieved through a set of advanced laws and legislations that ensured rights and defined duties on the grounds that the honest and independent jurisdiction is the most vital element in building up a country, and that justice is one of the foundations of construction, progress and superiority.

He expressed his hope that the verdicts announced today will be a lesson for those whose sights and insights were blocked by the devil to an extent that they couldn’t see the big difference between the bright present and future of the UAE compared to the awful conditions and dark horizon in the countries that are experiencing difficult times looking for a glimmer of hope to achieve the minimum basics of decent life that preserves human dignity.

Dr. Al Khouri added that those who have common sense should deeply analyze the sufferings of the people of what is called “Arab Spring” countries and compare those to the graces Allah Almighty blessed Emiratis with. Emiratis are blessed with security and peace, and a wise, generous and fair leadership whose utmost priority is to maintain a decent and happy life for its people, develop the best government services worldwide, provide the highest level of health, social, educational and humanitarian care, and many other countless good matters.

He emphasized that the UAE was, still is, and will remain a paradise, not only in the eyes of its people but in the eyes of other nations as well, whether before or after the Arab spring, before or after the global economic crisis. He stressed that such a prudent leadership following the footsteps of late Sheikh Zayed bin Sultan Al Nahyan, May his soul rest in peace, deserves our gratitude and prayers to Allah to keep their nobleness, generosity and love in the hearts of Emiratis.

Dr. Al Khouri concluded that a good person will always ask himself about what he has done to his country before asking what his country has given him; because countries are being built and will prosper only by the loyal efforts of their people, noting that what the UAE has provided to Emiratis and residents is unique and has never been provided by any other country in the world.