Request for Exemption from Delay Fees

About this service

A service through which an exemption from administrative delay fees associated with the ID card is requested, according to the approved exemption decisions.

Service Channels

  • ICP Smart App - Applications
  • ICP Smart Services Website - Websites
  • Customer Happiness Center - Khalifa - Service Centers
  • Customer Happiness Center - Ajman - Service Centers
  • Customer Happiness Center - Sharjah - Service Centers
  • Customer Happiness Center - Al Ghazal - Service Centers
  • Customer Happiness Center - Al Rashidiya - Service Centers
  • Customer Happiness Center - Ras Al Khaima - Service Centers
  • Customer Happiness Center - Al Barsha - Service Centers
  • Customer Happiness Centre - Al Jazira - Service Centers
  • Customer Happiness Center - Al Ain - Service Centers
  • Customer Happiness Center - Fujairah - Service Centers

Dependency on Other Service

  • New Identity Card Issuance
  • Identity Card Renewal

Terms and Conditions

  • The application is submitted in conjunction with the ID card request.
  • If ID expired after deportation or passport was held due to a court case, proof must be provided by authorities
  • Those who did not receive an ID before obtaining nationality and family data, causing delay

List of Required Documents for Service

  • Other
  • Supporting proof in accordance with the terms and conditions
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Responsible Government Entity
Federal Authority for Identity, Citizenship, Customs and Port Security
Main Service
Identity Card Services
Service Code
377-004-003-000
Total Transactions
43258
Structure and Type of Service
Variation / Procedural
Service Completion Duration
2 Days
Service Provision Hours
Customer Happiness Centers : As per working hours Smart Services System (Website/Mobile App) : 7/24
Access Control
This service requires you to login using UAE Pass What is UAE Pass?
FAQs
To view FAQsClick Here
Support
Call Center : 600522222 Customer Voice Gateway: Click Here

ICP Sustainability Efforts

You May Also Visit a Services Centre in the United Arab Emirates To be Obtain the Services List of Service Centre's

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Last updated on: December 11, 2024 /