New Identity Card Issuance

About this service

This service enables the customer to obtain a new Identity Card for the first time

Service Channels

  • Customer Happiness Center - Khalifa - Service Centers
  • Customer Happiness Center - Ajman - Service Centers
  • Customer Happiness Center - Sharjah - Service Centers
  • Customer Happiness Center - Al Ghazal - Service Centers
  • Customer Happiness Center - Al Rashidiya - Service Centers
  • Customer Happiness Center - Ras Al Khaima - Service Centers
  • Customer Happiness Center - Al Barsha - Service Centers
  • Customer Happiness Centre - Al Jazira - Service Centers
  • Customer Happiness Center - Al Ain - Service Centers
  • Customer Happiness Center - Fujairah - Service Centers
  • ICP Smart Services Website - Websites
  • ICP Smart App - Applications

Dependency on Other Service

  • Issuing Residency Permit
  • Amend Family Data
  • Issue New Passport

Terms and Conditions

  • Service is mandatory; biometrics must be completed on time to avoid cancellation.
  • Individuals who have completed 15 years of age are required to complete the fingerprint and signature procedures through the Authority’s service centers.
  • If the customer wishes to apply for the urgent service, they are required to visit the Authority’s service center directly to initiate the procedures through the service officer
  • The application will be canceled if the procedures are not completed or if the required modifications to the returned applications for amendment are not made within the specified period.
  • The personal photograph must comply with the standards approved by the International Civil Aviation Organization (ICAO).
  • The national ID card is issued with a validity of 5 years for those under the age of 21, and 10 years for those over the age of 21.
  • The service is mandatory with a passport valid for at least 3 months and proof of residency in the UAE as per the specified categories. Biometrics must be completed within the set period to avoid cancellation.
  • The personal photograph must comply with the standards approved by the International Civil Aviation Organization (ICAO).
  • Service is mandatory; biometrics must be completed on time to avoid cancellation.
  • Individuals who have completed 15 years of age are required to complete the fingerprint and signature procedures through the Authority’s service centers.
  • If the customer wishes to apply for the urgent service, they are required to visit the Authority’s service center directly to initiate the procedures through the service officer
  • The application will be canceled if the procedures are not completed or if the required modifications to the returned applications for amendment are not made within the specified period.
  • The customer must attend the Authority’s service center on the date and time they have specified in the booked appointment, in order to ensure service is provided as quickly as possible.
  • The personal photograph must comply with the standards approved by the International Civil Aviation Organization (ICAO).
  • Service is mandatory; biometrics must be completed on time to avoid cancellation.
  • If the customer wishes to apply for the urgent service, they are required to visit the Authority’s service center directly to initiate the procedures through the service officer
  • The application will be canceled if the procedures are not completed or if the required modifications to the returned applications for amendment are not made within the specified period.
  • Completing the service requires obtaining the necessary approvals and passing the medical examination with a 'Fit' result

Service fees

  • Fees for issuing a new national ID card for citizens under the age of 21, valid for 5 years. - 100 AED
  • Fees for issuing a new national ID card for citizens over the age of 21, valid for 10 years. - 200 AED
  • Urgent service fees (available only at the Authority’s service centers) - 150 AED
  • Fees for issuing a new Identity Card for residents, per year of residence - 100 AED
  • Smart Service Fees - 100 AED
  • .Fees for issuing a new Identity Card for citizens with a validity of 5 years - 100 AED
  • Urgent service fees (available only at the Authority’s service centers) - 150 AED
  • Smart Service Fees - 100 AED

List of Required Documents for Service

  • Personal Photo
  • Passport
  • Personal Photo
  • Passport
  • Personal Photo
  • Other
  • A valid GCC ID card for those over 21 years old, or for one parent of those under 21 years old.
  • For students: Certificate from a competent authority confirming admission or ongoing study in a school, university, or People of Determination center in the UAE.
  • Employees: Proof of employment via contract or certificate from a competent authority (ministry, government/semi-gov, free zone, Sheikh’s office, sports club, or pension letter).
  • Investors: Valid trade/industrial/agricultural license from authority or property purchase contract from an approved developer
  • Property owners: Proof of property ownership, government housing certificate, or final inheritance ruling for property heirs.
  • Delegates/Scholars: Certificate from a government/semi-gov entity or UAE bank confirming assignment or training program.
  • Delegates/Scholars: Certificate from a government/semi-gov entity or UAE bank confirming official assignment or training program
  • Inmates of correctional and penal institutions: Certificate from a court or correctional authority confirming a judicial sentence.
  • Relatives of GCC student: Valid Emirates ID of student, study admission/continuity certificate, and attested proof of kinship (birth, marriage, or kinship docs).
  • Relatives of GCC employee: valid Emirates ID of the GCC worker, proof of employment (contract or work certificate), and attested proof of kinship (birth, marriage, or kinship).
  • Relatives of GCC investor: Valid ID of investor, license or property contract, and attested kinship proof (birth, marriage, or kinship).
  • Relatives of GCC property owner: Valid ID, property deed/housing certificate/inheritance ruling, and attested kinship proof (birth, marriage, kinship).
  • Relatives of deceased citizen: ID/passport or death certificate of deceased, and attested first-degree kinship proof (father, mother, spouse, children).
  • Relatives of citizen: Valid ID of citizen, proof of kinship up to 3rd degree (birth, marriage, kinship). 3rd degree requires court support certificate, with attested external docs.
  • Relatives of resident foreigner: Valid passport and Emirates ID of resident, plus attested first-degree kinship proof (father, mother, spouse, children).
  • GCC guardian/custodian/ward: Valid Emirates ID, court proof of status, and attested custody document for the ward if issued outside the UAE.
Start Service
Responsible Government Entity
Federal Authority for Identity, Citizenship, Customs and Port Security
Main Service
Identity Card Services
Service Code
377-004-001-000
Total Transactions
1707019
Structure and Type of Service
Variation / Procedural
Service Completion Duration
5 Days
Service Provision Hours
Customer Happiness Centers : As per working hours Smart Services System (Website/Mobile App) : 7/24
Access Control
This service requires you to login using UAE Pass What is UAE Pass?
FAQs
To view FAQsClick Here
Support
Call Center : 600522222 Customer Voice Gateway: Click Here

ICP Sustainability Efforts

You May Also Visit a Services Centre in the United Arab Emirates To be Obtain the Services List of Service Centre's

Related Services

Issue Replacement for lost \ damaged ID Card

This service allows the customer to apply for the issuance of a new Identity Card as a replacement for a lost or damaged card, with the new card issued for the same validity period as the original card.

Start Service

Data Update

A service whereby non-essential data, namely phone number and address, is updated.

Start Service

Identity Card Renewal

This service enables the renewal of the Identity Card if it has expired or if less than six months remain before its expiry

Start Service

Last updated on: December 11, 2024 /