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at the Authority’s Directorates and Centers During the Holy Month of Ramadan
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Services
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New Identity Card Issuance
This service enables the customer to obtain a new Identity Card for the first time
Issue Replacement for lost \ damaged ID Card
This service allows the customer to apply for the issuance of a new Identity Card as a replacement for a lost or damaged card, with the new card issued for the same validity period as the original card.
Data Update
A service whereby non-essential data, namely phone number and address, is updated.
Identity Card Renewal
This service enables the renewal of the Identity Card if it has expired or if less than six months remain before its expiry
Request for Exemption from Delay Fees
A service through which an exemption from administrative delay fees associated with the ID card is requested, according to the approved exemption decisions.
Issue New Passport
This service enables UAE nationals to obtain a new passport for the first time.
Renewal Passport
This service enables citizens to renew their passport if it has expired or has less than one year remaining before expiry
Replacement of passport
Replace passport of UAE national due to the change of some personal details, replace a passport due to full pages
Issue Replacement of Damaged Passport
This service allows UAE nationals to request the issuance of a new passport as a replacement for a lost or damaged one.
Renew Passports of UAE Nationals Abroad
This service enables citizens residing outside the country to renew their passport if it has expired or if less than one year remains before its expiry.
Issue Family Data
This service allows the issuance of a new statistical record for the customer, including family data.
Amend Family Data
This service allows for the amendment of the statistical record and the updating of family data, to include necessary changes such as adding a wife, adding a newborn, recording a death, or registering a divorce, among other updates in accordance with the approved regulations
Issuing Residency Permit
The service enables the issuance of a new residence permit linked to an Emirates ID card application.
Renewal of residency permits
The service enables the renewal of a new residence permit linked to an Emirates ID card application.
Amendment of Residency Permit Data
It is a service through which residence permit data is modified.
Cancellation of residency permits
It is a service whereby the issued residence permit is cancelled
Issuance of a Permit to Stay Outside the Country for More Than 6 Months
Issuance of a permit for residents staying outside the UAE for more than six (6) months, subject to providing a valid reason.
Residence details report.
A service through which a report containing the residence details and file information is printed.
Issuance of a Visa
A service whereby an entry permit is issued for a specific period, either for tourism, visit, or treatment, or to complete the procedures for issuing a work residency or residence for family members.
Amendment of Visa Data
It is a service whereby a request is made to amend an entry permit issued by the authority
Visa Extension
Extend entry permit is a service through which the entry permit is extended for the categories that are eligible for the extension
Issuance of a Residence Visa for an Investor in Public Investments
A service through which a visa is issued for investors in general investments to complete the procedures for obtaining the Golden Residency for a period of 10 years.
Entry Permit Issuance for Real Estate Investor Residency
A service through which a visa is issued for real estate investors to complete the procedures for obtaining the Golden Residency for a period of 10 years.
Issuance of a Residence Visa for an Entrepreneur
A service through which a visa is issued for entrepreneurs to complete the procedures for obtaining the Golden Residency for a period of 10 year
Issuance of a Residence Visa for Individuals with Specialized Talents
A service through which a visa is issued for exceptional talents to complete the procedures for obtaining the Golden Residence for a period of ten (10) years.
Issuing an Establishment Card
This service allows the issuance of the electronic establishment card, which includes the registered establishment data such as trade name, license number, partners, and type of activity.
Renewal of Establishment Card
This service allows the renewal of the electronic establishment card, which reflects the registered establishment data.
Cancellation of Establishment Card
A service through which the card of government and private establishments operating in free zones is cancelled.
Amend/Add To Establishment Card
This service allows the amendment of establishment card data for government entities, private sector companies, and free zone establishments, to make changes such as modifying the trade name, transfer of ownership, or adding/removing a partner.
Information Center
Media Center
ICP Discusses the “Single Point” Passenger Project with a Bahraini Delegation
The Federal Authority for Identity, Citizenship, Customs and Ports Security received a high-level official delegation from the sisterly Kingdom of Bahrain, representing the General Directorate of Nationality, Passports and Residency affairs at the Ministry of Interior, on Tuesday, 10 February 2026,
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ICP Participates in the World Governments Summit 2026 with a High-Level Delegation
The Federal Authority for Identity, Citizenship, Customs and Ports Security is participating in the World Governments Summit 2026, held in Dubai from 3 to 5 February 2026 under the theme “Shaping Future Governments.” The summit features the largest international participation in its history, with th
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The Director General of ICP Discusses the Development of Digital Services with Senior Officials
H.E. Major General Suhail Saeed Al Khaili, Director General of the Federal Authority for Identity, Citizenship, Customs and Ports Security, held a joint meeting on Thursday, 5 February 2026, on the sidelines of the World Governments Summit 2026, with a number of senior officials. The meeting was att
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Conclusion of the World Customs Organization Technology Conference and Exhibition 2026
Pioneering Digital Initiatives, Successful Experiences, and Shared Visions Shape the Future of Smart Customs More than 2,000 participants from government entities and the private sector representing 106 countries Suhail Saeed Al Khaili: The conference served as a high-level international platform fo
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Under the Patronage of His Highness Sheikh Mansour bin Zayed Launch of the World Customs Organization Technology Conference and Exhibition 2026 in Abu Dhabi
Ali Mohammed Al Shamsi: The UAE adopts a proactive approach to harnessing advanced technologies to develop the national customs sector Ahmed bin Lahaj Al Falasi: Utilizing the latest logistics technologies and innovating new tools enhances customs efficiency Ian Saunders: The daily vigilance of cust
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ICP Discusses the “Single Point” Passenger Project with a Bahraini Delegation
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ICP Participates in the World Governments Summit 2026 with a High-Level Delegation
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The Director General of ICP Discusses the Development of Digital Services with Senior Officials
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ICP Exchanges Governance Best Practices with the National Center of Meteorology
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Ethiopian Official Delegation Visits ICP to Enhance Cooperation and Exchange Expertise
View DetailsSupportive initiatives of the United Arab Emirates










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