Customer Happiness Center – Alghazal
Address
Dubai - Al Bida area - 2nd December Street - in Al Ghazal Mall
DirectionsCetner Information
Working Days and Hours
About The Center
Alghazal Customer Happiness Center is one of the main centers affiliated with the Federal Authority for Identity, Citizenship, Customs, and Port Security. It specializes in providing all services related to the UAE ID card. This specialization aims to offer an integrated and focused experience for customers seeking to complete their ID card transactions with ease and efficiency, within a professional service environment that ensures high-quality performance while saving time and effort. The center has been awarded a 5-star rating under the Global Star Rating System for Services issued by the Prime Minister’s Office, reflecting its commitment to the highest standards of quality, efficiency, and innovation in delivering government services.
Center Sections
Men’s Services Section
Women’s Services Section
Center Services
ID Card Issuance Service
ID Card Renewal Service
ID Card Replacement Service
Fingerprinting Service for UAE ID Card Applications
Collection Service for Printed ID Cards (Urgent Service)
ID Card Issuance Service
ID Card Renewal Service
ID Card Replacement Service
Fingerprinting Service for UAE ID Card Applications
Collection Service for Printed ID Cards (Urgent Service)
ID Card Replacement Service
Fingerprinting Service for UAE ID Card Applications
Customer Service
An additional Urgent Service fee of AED 150 applies to transactions completed inside the center.
Center Facilities
Car Parking Facilities For Customers, Women and People of Determination
Prayer Rooms For Men and Women
Toilets For Men, Women and People of Determination
Knowledge Corner
Digital Services Corner
Children’s Play Area
Centre Photos
Relevant ICP Customer Happiness Centers
Customer Happiness Center – Al Barsha
Dubai - Al Barsha 3 district - near the Saudi German Hospital
Customer Happiness Center – AlRashidiya
Dubai - Al Rashidiya District - behind the Rashidiya Council - opposite Mohammed Noor Boys School
Customer Happiness Center – Al Nahda
Dubai - Al Qusais area - in Salem Medical Examination Center - behind the Grand Car Wash Station
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