Customer Happiness Center – Al Nahda

Al Nahda Customer Happiness Centre provides fingerprint capture services exclusively to customers as part of the Emirates ID card services. The service utilises the latest approved technologies to ensure the accuracy of biometric data and the efficient completion of procedures. The service is delivered in a well-equipped and comfortable environment under the supervision of qualified staff, ensuring a smooth and efficient customer experience in line with the Centre’s commitment to excellence and quality standards. Al Nahda Customer Happiness Centre has been awarded a Five-Star rating under the Global Star Rating System for Services, introduced by the Prime Minister’s Office. This recognition reflects the Centre’s commitment to upholding the highest standards of quality, efficiency and innovation in the delivery of government services.