“The Story of a Customer Of a Registration Transaction”
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He arrives on time
He takes slow yet hesitant steps
He is warmly greeted
He nervously takes a step forward
Smiles welcome him enthusiastically
First step of transaction is accomplished
He is given a waiting number
His number is called
Surprised, he rises
He approaches the registration line
Wondering if the service will be as distinguished
The employee welcomes him with a smile
Welcome, he said, to EIDA
They take his fingerprint
His picture and e-signature. Done
Transaction accomplished in minutes. He is happy
He says your service is a proof that time is gold
He thanks the government, the authority and the people
He starts telling everyone about his experience
The story spread everywhere and to everyone
It is the story of the hour, the story of a registration customer
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