Page last updated on : 11/03/2022 - 8:26 am
Step 2
Submit an application and Paying the fees
Step 3
Confirm your biometrics in case requested
Step 4
Complete the procedures for issuing residency (Only for expat)
Step 5
Collect your new ID Emirates Post office
Service Standards
Conditions for obtaining the service |
- A passport must be available to the sponsored, with a validity period of no less than (6) months.
- Customers must complete the requirements for obtaining the service (such as a medical examination, availability of insurance, etc.) within the specified period in order to avoid canceling the activation of the request.
- Customers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the request.
|
|
The time to obtain the service |
48 Hours |
Associated Service Package |
The residence permit renewal service is linked to the residence permit issuance service |
Service Requirements and Fees
Residence permits for Support Workers
The application for this category is submitted through Tadbeer offices only
Type of permit issued |
Sponsored by UAE National or GCC Citizen |
Sponsored by Resident |
Required Documents |
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A Medical Fit certificate approved by the concerned authorities.
- Emirates ID Application.
- Medical Insurance or Health Card.
|
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A Medical Fit certificate approved by the concerned authorities.
- Emirates ID Application.
- Medical Insurance or Health Card.
|
Fees |
Application Fees : 50 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Urgent Application Fee: 100 AED (only if requested) |
Application Fees : 100 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Urgent Application Fee: 100 AED (only if requested)
Domestic Help Recruitment Charge: 5,000 AED Insurance : 2,000AED |
|
|
|
Type of permit issued |
Sponsored by Partner or Investor |
|
Required Documents |
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A Medical Fit certificate approved by the concerned authorities.
- Emirates ID Application.
- Medical Insurance or Health Card.
|
|
Fees |
Application Fees : 150 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Urgent Application Fee: 100 AED (only if requested)
Domestic Help Recruitment Charge: 5,000 AED Insurance : 2,000AED |
|
Residence Permits for Resident Family Members
Type of permit issued |
Sponsored By Residents working in the Private Sector or Free Zone |
Sponsored By Residents working in Government Sector |
Required Documents |
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A proper medical examination approved by the concerned authorities for those over the age of (18) years.
- Job contract
- ID Application.
- Health insurance or health card.
- Account statement for 3 months for the sponsor
- A copy of the sponsor’s passport with valid residence permit
- Authenticated rental contract or owning a home in the name of the sponsor.
|
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A proper medical examination approved by the concerned authorities for those over the age of (18) years.
- ID Application.
- Salary certificate
- Authenticated rental contract or owning a home in the name of the sponsor.
- A copy of the sponsor’s passport with valid residence permit
Health insurance or health card
|
Fees |
Application Fees : 100 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Urgent Application Fee: 100 AED (only if requested)
Empost service fee 35 AED |
Application Fees : 100 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Urgent Application Fee: 100 AED (only if requested)
Empost service fee 35 AED |
|
|
|
Type of permit issued |
Sponsored by UAE National or GCC Citizen |
Sponsored by Partner of Investor |
Required Documents |
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A proper medical examination approved by the concerned authorities, if they are not over the age of (18) years.
- ID Application.
- Health insurance or health card
|
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A proper medical examination approved by the concerned authorities for those over the age of (18) years.
- ID Application.
- Health insurance or health card
Notarized housing rental contract or owning a home in the name of the sponsor
- A copy of the sponsor’s passport with valid residence permit
A financial guarantee of 3000 dirhams for each individual. In the event of a violation, the value of the guarantee will be withdrawn
|
Fees |
Application Fees : 50 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Urgent Application Fee: 100 AED (only if requested) |
Application Fees : 150 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Urgent Application Fee: 100 AED (only if requested) |
Work Permits
Type of permit issued |
Work in a Government Sector |
Work in Private Sector or Free Zone |
Required Documents |
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A proper medical examination approved by the concerned authorities.
- Emirates ID Application.
- Health insurance or health card.
- A statement from the employer stating that the person is still employed
|
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- Labor card or (labor card receipt) for the private sector category.
- A proper medical examination approved by the concerned authorities.
- A statement from the free zone stating that the person is still employed.
- Emirates ID Application.
- Health insurance or health card.
|
Fees |
Application Fees : 100 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Empost service fee 35 AED |
Application Fees : 100 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Empost service fee 35 AED |
Other Permits
Type of permit issued |
Investor or partner residence permit |
Sponsored by Universities and Colleges |
Required Documents |
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A proper medical examination approved by the concerned authorities.
- Emirates ID Application.
- Health insurance or health card.
|
- A recent colored personal photo with a white background for the sponsored.
- Passport copy.
- A proper medical examination approved by the concerned authorities.
- Emirates ID Application.
- Health insurance or health card (Abu Dhabi residency).
- A letter from the university, college or institute stating the continuity of study
|
Fees |
Application Fees : 150 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Empost service fee 35 AED |
Application Fees : 50 AED
Issuance Fees: 100 AED for each year
eChannel Services Fee : 50AED
Empost service fee 35 AED |
Service Channels
Service Channel |
Service channel availability |
Time to complete the service after its requirements are completed |
Smart Services System (Website/Mobile App) |
7 / 24 |
48 hours |
Typing Centers |
As per working hours |
48 Hours |
IMPORTANT NOTE : Residence permits for Support Workers applications are only available through Tadbeer Centers
Service Journey
Obtaining service information |
The call center, the smart application, the authority’s website, the customer happiness centers, the communication channels approved by the authority |
Submit a service request |
Through the website/application |
Through customer happiness centers |
Through the Typing Centers |
- Access to the smart services system (digital identity or user name).
- Search for the service you want to apply for.
- Fill in the application data, where applicable
- Pay the service fee (if any)
|
|
- Visit the nearest Customer Happiness Center,
- Get an Queue ticket and wait.
- Submission of the application fulfilling all conditions and documents (if any) to the customer service employee
- Pay the service fee (if any)
|
Communication During the Process |
- A text message or email stating the creation/developments of the order
|
|
- A text message or email stating the creation/developments of the order
|
Getting the Service |
- Obtain of service outputs through the delivery company.
|
|
- Obtain of service outputs through the delivery company.
|
Inquiries and complaints
Channel |
Availability |
Social Media: ICA_Help & Facebook Twitter |
7/24 |
Email: Contactus@icp.gov.ae |
via website available 7/24 |
Website: www.icp.gov.ae
|
7/24 |
Ask Hamad/chatbot |
via website available 7/24 |
Call Center: 6005222222 |
7/24 |
Post Your Comment