Refund of Fees

About this service

A service through which one can request a refund of issuance fees if the service is not completed.

Service Channels

  • ICP Smart Services Website - Websites
  • ICP Smart App - Applications

Terms and Conditions

  • Only issuance fees are refundable. Application submission fees and smart services fees are non-refundable
  • Refundable fees are specified in the service receipt

List of Required Documents for Service

  • Other
  • Certificate from the bank indicating the account number and the customer's IBAN.
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Responsible Government Entity
Federal Authority for Identity, Citizenship, Customs and Port Security
Main Service
Refund and fine payment services
Service Code
377-004-001-001
Structure and Type of Service
Variation / Procedural
Service Completion Duration
5 Days
Service Provision Hours
Customer Happiness Centers : As per working hours Smart Services System (Website/Mobile App) : 7/24
Access Control
This service requires you to login using UAE Pass What is UAE Pass?
FAQs
To view FAQsClick Here
Support
Call Center : 600522222 Customer Voice Gateway: Click Here
You May Also Visit a Services Centre in the United Arab Emirates To be Obtain the Services List of Service Centre's

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Last updated on: December 11, 2024 /