Request for Exemption from Delay Fees

About this service A service through which an exemption from administrative delay fees associated with the ID card is requested, according to the approved exemption decisions.
Service fees
  • خدمة مجانية - 0 AED
Service Channels
  • ICP App - Applications
  • ICP Website - Websites
  • Khalifa Customer Happiness Center - Service Centers
  • Ajman Customer Happiness Center - Service Centers
  • Sharjah Customer Happiness Center - Service Centers
  • Alghazal Customer Happiness Center - Service Centers
  • AlRashidya Customer Happiness Center - Service Centers
  • Ras Al Khaima Customer Happiness Center - Service Centers
  • Al Barsha Customer Happiness Center - Service Centers
  • Al Jazira Customer Happiness Centre - Service Centers
  • Al Ain Customer Happiness Center - Service Centers
  • Alfujairah Customer Happiness Center - Service Centers
List of Required Documents for Service
  • Other
  • Attaching the documents required for the exemption request based on the situation.
Dependency on Other Service
  • Issue New ID Card
  • Renew ID Card
Start Service Service QR Code
Responsible Government Entity Federal Authority for Identity, Citizenship, Customs and Port Security
Main Service ID Card
Service Code 377-004-003-000
Total Transactions 43258
Structure and Type of Service Variation / Procedural
Service Completion Duration
2 Days
Service Provision Hours Customer Happiness Centers : As per working hours Smart Services System (Website/Mobile App) : 7/24
Access Control This service requires you to login using UAE Pass What is UAE Pass?
FAQs To view FAQsClick Here
Support Call Center : 600522222 Customer Voice Gateway: Click Here
ICP Sustainability Efforts
Request for Exemption from Delay Fees Request for Exemption from Delay Fees Request for Exemption from Delay Fees
Other useful information Service Card Guide
Download PDF | 3.69 MB
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