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Virtual Tour

Page last updated on : 24/01/2023 - 4:44 pm

Renew Establishment Card

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Average rating: 4
Applies to
  • UAE National
  • GCC National
  • UAE Resident
Start Service
9699

Save the code to view service
QR Code for Renew Establishment Card

It is a service whereby the establishment card is renewed showing the establishment’s data

Step 2

Apply and Pay fees

Service Code
Service Code 377-08-001-001
Structure and type of service Complementary/Procedural
Is the service related to another service? Related To Issuance of Establishment Card
Service Information
Conditions for obtaining the service
  • Provides a valid commercial license for the owner of the facility
  • Customers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the request
The time to obtain the service
The card is issued electronically 48 hours after receiving and accepting the service request that satisfies the conditions
Service Scope
Applicant 

Government Sector

Private and Free Zone Sector

National companies benefiting from the Small Business Support Program

Required Documents
  1. No Documents needed

(Note: In the event of non-renewal or cancellation of the facility card, a monthly fine of 100 dirhams in addition to a violation of the expiry date of the card 1000 dirhams) in all categories

1. The commercial license (valid), and if it is a limited liability company, the license shall be attached to it indicating the stakeholders therein. 1. The commercial license (valid), and if it is a limited liability company, the license shall be attached to it indicating the stakeholders therein.

2. A message from the sponsoring party

Fees Required Application fee 50 dirhams

Issuance fee 100 dirhams

Electronic Services Fee 10 dirhams

Payment method by credit card

Application fee 50 dirhams

Issuance fee 200 dirhams

Electronic Services Fee 10 dirhams

Payment method by credit card

Application fee 50 dirhams

Issuance fee 100 dirhams

Electronic Services Fee 10 dirhams

Payment method by credit card

Refunded Fees Not applicable Not applicable Not applicable
Notes The establishment card is issued electronically from the system
Service Channels
Service Channel Service channel availability Time to complete the service after its requirements are completed
Smart Services System (Website) 7 / 24 48hr
Service Policies
Obtaining service information The call center, the smart application, the authority’s website, the customer happiness centers, the communication channels approved by the authority
Submit a service request Through the website/application Through customer happiness centers Through the Typing Centers
  • Access to the smart services system (digital identity or user name).
  • Search for the service you want to apply for.
  • Fill in the application data, where applicable
  • Pay the service fee (if any)
  • Not Applicable
  • Visit the nearest Customer Happiness Center,
    Get an automated turn ticket and wait.
  • Submission of the application fulfilling all conditions and documents (if any) to the customer service employee
  • Pay the service fee (if any)
Communication During the Process
  • A text message or email stating the creation/developments of the order
  • Not Applicable
  • A text message or email stating the creation/developments of the order
Getting the Service
  • Obtain of service outputs through the electronic system (a copy of the electronic establishment card)
  • Not Applicable
  • Obtain of service outputs through the electronic system (a copy of the electronic establishment card)
Inquiries and complaints

 

Channel Availability
Social Media: ICA_Help & Facebook Twitter 7/24
Email: Contactus@icp.gov.ae via website available  7/24
Website: www.icp.gov.ae
7/24
Ask Hamad/chatbot via website available  7/24
Call Center: 6005222222 7/24
FAQ

To view FAQ click here

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