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Virtual Tour

Page last updated on : 27/03/2024 - 11:07 am

Issuance of a Multiple-Entry Tourist Visa (Valid for 5years)

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Applies to
  • Visitors
  • UAE Resident
  • GCC Resident
  • GCC National
  • UAE National
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QR Code for Issuance of a Multiple-Entry Tourist Visa (Valid for 5years)

It is a service under which a multi-entry (5-year) tourist visa is granted, allowing its holder to stay in the country for a period of (90) days, which can be extended once for a similar period.

Issuing a tourist visa requires performing the following steps:

Step 2

Apply and Pay fees

Step 3

Get Entry Permit

General Information on Service
Service Code 377-05-001-000
Structure and type of service Subsidiary/Procedural
Is the service related to another service? N/A
Linked to Bundle N/A
Service Standards
Conditions for Obtaining the service
  • Customers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the request.
Service Limitations
  • Can be extended for the same period of 90days
  • Can only stay in the country for a total of 180days continuous.
Time to Obtain the Service The procedure is done electronically 48 hours after receiving and accepting the service request that satisfies the conditions


Service Requirements and Fees
Request is For Applicant Themselves Applicant Family Members
Required Documents
  • A recent colored personal photo with a white background for the sponsored.
  • Proof of providing him with a bank balance of $4,000 or its equivalent in foreign currencies within 6 months.
  • A valid health insurance document approved in the country.
  • A ticket to and from the country.
    Proof of place of residence (hotel / residence address).
  • Passport valid for at least 6 month
  • A recent colored personal photo with a white background for the sponsored.
  • Proof of a health insurance policy within the country.
  • A ticket to and from the country.
  • A passport valid for at least 6 months
  • Children under the age of 18 are considered accompanying the beneficiary of the service
  • Those over 18 years of age must submit the application for themselves and attach the above required attachments
Fees Application fee: 100 AED
Issuance fee: 500 AED
Electronic services: 150 AED
Application fee: 100 AED per person
Issuance fee: 500 AED per person
Electronic services: 150 AED per transaction
Refundable Fees Issuance Fees only
Service Channels
Service Channel Availability Time to Complete service after all required was presents
Smart Services Website 24/7 48 h
Mobile Application 24/7 48 h
Service Journey
Obtaining service information The call center, the smart application, the authority’s website, the customer happiness centers, the communication channels approved by the authority
Submit a service request Through the website/application Through customer happiness centers Through the Typing Centers
  • Access to the smart services system (digital identity or user name).
  • Search for the service you want to apply for.
  • Fill in the application data, where applicable
  • Pay the service fee (if any)
  • Not Applicable
  • Not Applicable
Communication During the Process
  • A text message or email stating the creation/developments of the order
  • Not Applicable
  • Not Applicable
Getting the Service
  • Receive Notification of Entry Issuance
  • Not Applicable
  • Not Applicable
Inquiries and complaints
Channel Availability
Social Media: ICA_Help & Facebook Twitter 7/24
Email: via website available  7/24
Ask Hamad/chatbot via website available  7/24
Call Center: 6005222222 7/24

To view FAQ click here

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