Lebanese Delegation Explores ICP’s Experience in Service Development and Port Management

The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) received a government delegation from the Republic of Lebanon to learn about ICP’s leading practices in service delivery and Zero Government Bureaucracy. The visit formed part of the Lebanese delegation’s official visit to the UAE, organised by the Government Experience Exchange Office at the Ministry of Cabinet Affairs within the framework of strategic cooperation between the two countries in government work.

The delegation was received by H.E. Juma Abdullah Al Kaabi, Acting Executive Director of the Digital Transformation Sector, in the presence of a number of ICP officials. The Lebanese government delegation included H.E. Dr. Kamal Shehadi, Minister of State for Technology and Artificial Intelligence and Minister of the Displaced, H.E. Dr. Amer Bisat, Minister of Economy and Trade, Dr. Rawaa Harat, Advisor to the President of the Republic, and a number of officials.

The visit included a tour of ICP, during which the delegation explored its leading practices in future foresight and innovation, government performance management, digital services, port management, ports and logistics.

The visit also featured a meeting to discuss ways to strengthen cooperation, expand knowledge exchange and the sharing of expertise, and explore opportunities for collaboration in areas of mutual interest, in support of the Lebanese Government’s priorities and future vision.