In a New Achievement Reflecting Its Institutional Leadership “Identity and Citizenship” Wins Three Awards at the Mohammed bin Rashid Al Maktoum Government Excellence Award 2026

The Federal Authority for Identity, Citizenship, Customs and Port Security has won three awards at the Mohammed bin Rashid Al Maktoum Government Excellence Award 2026, in a renewed affirmation of its leadership in advancing the government work system, the excellence of its institutional performance, and its success in establishing a government model founded on innovation, efficiency, and sustainable impact, with the customer placed at the forefront of its priorities.

The awards included the Authority’s win in the category of “Best Leading Federal Entity – Entities with More than 500 Employees,” and the category of “Best Entity in Distinctive Value,” in addition to Colonel Mohammed Abdullah Bourhaima, Director of Sharjah Airport Department, receiving the “Prime Minister’s Medal for Best Department Director,” in recognition of his outstanding efforts and distinguished leadership practices in the field of government work.

H.E. Major General Suhail Saeed Al Khaili, Director General of the Authority, said that this triple win represents the culmination of a sustained journey of institutional development and teamwork. It also reflects the Authority’s success in translating its strategic vision into achievements and practical, value-added practices through the development of services and procedures, the enhancement of operational efficiency, the adoption of proactive and innovative solutions, and the deployment of modern technologies, contributing to elevating the customer experience, enhancing quality of life, and consolidating the UAE’s competitiveness and global leadership.

His Excellency added that winning the “Best Entity in Distinctive Value” award affirms the Authority’s commitment to delivering value that goes beyond the boundaries of traditional service, through the development of qualitative solutions that respond to the aspirations of customers and partners, enhance the efficiency of government performance, and achieve a tangible and sustainable impact at both the institutional and community levels.

H.E. Major General Suhail Saeed Al Khaili noted that Colonel Mohammed Abdullah Bourhaima, Director of Sharjah Airport Department, receiving the Prime Minister’s Medal for Best Department Director underscores the pivotal role of the Authority’s leadership and supervisory category in driving achievements and translating strategic directions into tangible results. It also reflects the role of national competencies as a fundamental pillar in the journey of excellence and development, and as a model of leadership that combines responsibility, innovation, and the ability to deliver results.

Lieutenant Colonel yousif Al Hammadi, Director of the Strategy and Future Department, stated that this achievement is a source of pride and honour for all employees of the Authority, and marks a new milestone from which the Authority will move toward more ambitious horizons of excellence and leadership. It also serves as an incentive to continue developing the work system, anticipating the future, and enhancing the Authority’s readiness to address changes and challenges, in line with the directions of the UAE Government and its vision to build an advanced global government model.

He added that the awards are not an end in themselves, but rather a testament to the impact of integrated institutional work and a renewed responsibility to continue achieving qualitative accomplishments that translate the leadership’s trust and the aspirations of society, while consolidating the UAE’s leading position in government excellence, innovation, and future-shaping.