ICP Strengthens Cooperation with the Department of Economic Development – Ajman

The Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP), represented by the General Directorate of Identity and Foreigners Affairs, and the Department of Economic Development – Ajman have agreed to strengthen joint cooperation and their strategic partnership, enhance institutional integration, and further develop the digital services ecosystem related to the issuance of new commercial licenses. This falls within the framework of the “Launch Your Business” service, aimed at accelerating procedures and simplifying the customer journey.

In this context, H.E. Major General Saeed Salem Balhas Al Shamsi, Acting Director General of Identity and Foreigners Affairs, received on Thursday, 12 February 2026, H.E. Saif Ahmed Al Suwaidi, Director General of the Department of Economic Development – Ajman, in the presence of H.E. Brigadier Ahmed Ibrahim Al Mannaei, Acting Executive Director of Identity and Foreigners Affairs – Ajman, along with several officials from both entities. During the meeting, the two sides agreed to cooperate in implementing and further developing of the “Launch Your Business” service provided by the Department.

H.E. Major General Saeed Salem Balhas Al Shamsi emphasized the importance of cooperation with the Department of Economic Development – Ajman in strengthening the digital services system and advancing the investment environment in the Emirate by providing proactive and integrated services to entrepreneurs and investors, thereby contributing to the national economy and strengthening the UAE’s overall investment ecosystem.

His Excellency further noted that the agreement between the Authority and the Department of Economic Development – Ajman aims to achieve Zero Bureaucracy, streamline the customer journey, and enhance the overall Service experience by reducing the number of steps, requirements, and visits associated with the issuance of commercial licenses and the “Launch Your Business” service. This will be achieved through a seamless, fully integrated digital experience, reducing time and effort for customers via electronic integration, transitioning from in-person visits to digital procedures, thereby accelerating service delivery, lowering costs, and eliminating document duplication through secure data exchange between government entities. The initiative will also unify points of integration between relevant authorities, enhance the efficiency of governmental coordination, improve licensing efficiency through a unified digital platform, and attract investments by providing a flexible, business-friendly service environment that reinforces Ajman’s position as a hub for the digital economy.