Issue Replacement for lost \ damaged ID Card

About this service Apply for an identity card in the place of of a damaged or lost identity card with the same validity as the damaged or lost identity card.
Terms and Conditions If expedited service is requested, the applicable fees will be charged.
Service fees
  • Issuance fees - 300 AED
  • Fees for smart services - 100 AED
  • Expedited service fees at Happiness Centers - 150 AED
Service Channels
  • ICP Website - Websites
  • ICP App - Applications
  • Khalifa Customer Happiness Center - Service Centers
  • Ajman Customer Happiness Center - Service Centers
  • Sharjah Customer Happiness Center - Service Centers
  • Alghazal Customer Happiness Center - Service Centers
  • AlRashidya Customer Happiness Center - Service Centers
  • Ras Al Khaima Customer Happiness Center - Service Centers
  • Al Barsha Customer Happiness Center - Service Centers
  • Al Jazira Customer Happiness Centre - Service Centers
  • Al Ain Customer Happiness Center - Service Centers
  • Alfujairah Customer Happiness Center - Service Centers
Target audience
  • UAE Citizens
  • Foreign Professionals
  • Foreign Employees
List of Required Documents for Service
  • Passport
  • Personal Photo
  • Other
  • GCC citizens: Gulf ID card valid for those 21+ or a parent for under 21s. Bring the document used for issuance/renewal.
Dependency on Other Service
  • Issue New ID Card
Start Service Service QR Code
Responsible Government Entity Federal Authority for Identity, Citizenship, Customs and Port Security
Main Service ID Card
Service Code 377-004-001-002
Structure and Type of Service Auxiliary / Procedural
Service Completion Duration
5 Days
Service Provision Hours Customer Happiness Centers : As per working hours Smart Services System (Website/Mobile App) : 7/24
Access Control This service requires you to login using UAE Pass What is UAE Pass?
FAQs To view FAQsClick Here
Support Call Center : 600522222 Customer Voice Gateway: Click Here
ICP Sustainability Efforts
Issue Replacement for lost \ damaged ID Card Issue Replacement for lost \ damaged ID Card Issue Replacement for lost \ damaged ID Card Issue Replacement for lost \ damaged ID Card
Other useful information Service Card Guide
Download PDF | 3.69 MB
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