Ras Al Khaimah Customer Happiness Center which is affiliated with the Federal Authority for Identity, Citizenship, Customs and Ports Security in Ras Al Khaimah, carried out an evacuation drill in cooperation with the Civil Defense Department and the emergency management team at the center. The drill aims to ensure awareness and training of staff on how to deal with various challenges and the optimal ways in emergency crisis management.
The work teams managed to complete the evacuation within 5 minutes thanks to the rapid response by the employees and customers, and their commitment to head to the emergency exits and gather at the assembly points according to the evacuation plan.
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