The Emirates Identity Authority has held the first regular meeting of the directors of its affiliated registration centers with customers for 2012 as part of its ongoing keenness on communicating with the public and getting familiar with their needs and suggestions with the aim of reaching the highest degrees of customer satisfaction.
The Emirates Identity Authority formed a committee to track the comments of customers and study their recommendations before submitting a monthly report to the Higher Management at the Emirates Identity Authority so that these comments and recommendations would be discussed and the necessary improvements would be made, based on the Emirates Identity Authority’s keenness on gaining customers’ satisfactions.
The Emirates Identity Authority clarified that holding these regular meetings between the directors of registration centers and customers came as part of an initiative launched by the Higher Management of the Emirates Identity Authority in early 2012 to be closely familiar with customers’ comments and recommendations with respect to improving the standard of services provided to them.
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