Customer Happiness Center – Al Ain
Address
Al Ain City - Al Jimi Street - opposite the Judicial Department
DirectionsCetner Information
Working Days and Hours
About The Center
Al Ain Customer Happiness Center is one of the main centers affiliated with the Federal Authority for Identity, Citizenship, Customs, and Port Security. It specializes in providing all services related to the UAE ID card. This specialization aims to offer an integrated and focused experience for customers seeking to complete their ID card transactions with ease and efficiency, within a professional service environment that ensures high-quality performance while saving time and effort. The center has been awarded a 5-star rating under the Global Star Rating System for Services issued by the Prime Minister’s Office, reflecting its commitment to the highest standards of quality, efficiency, and innovation in delivering government services.
Center Sections
Men’s Services Section
Women’s Services Section
Center Services
ID Card Issuance Service
ID Card Renewal Service
ID Card Replacement Service
Fingerprinting Service for UAE ID Card Applications
Collection Service for Printed ID Cards (Urgent Service)
ID Card Issuance Service
ID Card Renewal Service
ID Card Replacement Service
Fingerprinting Service for UAE ID Card Applications
Collection Service for Printed ID Cards (Urgent Service)
ID Card Replacement Service
Fingerprinting Service for UAE ID Card Applications
Customer Service
An additional urgent service fee of AED 150 is applied to transactions completed inside the center.
Center Facilities
Car Parking For Customers, Women, People of Determination, and Green Parking
Prayer Room For Men and Women
Toilets For Men, Women and People of Determination
Food Corner
Knowledge Corner
Digital Services Corner
Children’s Play Area
Center Photos
Relevant ICP Customer Happiness Centers
Residency and Foreigners Affairs Department -Al Ain
Al Ain - Al Jimi - Government Buildings District
Customer Happiness Center – AlQoa
Al Ain - Al Quaa - Inside Drivers and Vehicles Licensing Department
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