About this service
This service allows for the submission of feedback related to services or transactions. All feedback is reviewed by the relevant authority, and appropriate actions are taken within the specified timeframes.Service Channels
- ICP Call Center - Call Centers
- ICP Smart Services Website - Websites
- ICP Smart App - Applications
This service applies to the category: ICP Customers.
You can view the terms and conditions, fees, and the list of required documents below.
You can view the terms and conditions, fees, and the list of required documents below.
Terms and Conditions
- Submit detailed information regarding the complaint, including any relevant supporting documents, where applicable.
List of Required Documents for Service
- including any relevant supporting documents, where applicable.
- Responsible Government Entity
- Federal Authority for Identity, Citizenship, Customs and Port Security
- Main Service
- Customer Service
- Service Code
- 377-014-002-000
- Structure and Type of Service
- Variation / Procedural
- Service Completion Duration
- 3 Days
- Service Provision Hours
- Customer Happiness Centers : As per working hours Smart Services System (Website/Mobile App) : 7/24
- Access Control
- This service requires you to login using UAE Pass What is UAE Pass?
- FAQs
- To view FAQsClick Here
- Support
- Call Center : 600522222 Customer Voice Gateway: Click Here
You May Also Visit a Services Centre in the United Arab Emirates To be Obtain the Services List of Service Centre's
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