About this service
This service allows for the submission of inquiries related to services, transactions or general inquires . The competent concerned department will reviews all inquiries and responds within the specified timeframes.Service Channels
- ICP Smart App - Applications
- ICP Smart Services Website - Websites
- ICP Call Center - Call Centers
You can view the terms and conditions, fees, and the list of required documents below.
Terms and Conditions
- Submit detailed information regarding the inquiry, including any relevant supporting information or documents, where applicable.
List of Required Documents for Service
- Including any relevant supporting documents, where applicable.;o>
- Responsible Government Entity
- Federal Authority for Identity, Citizenship, Customs and Port Security
- Main Service
- Customer Service
- Service Code
- 377-014-001-000
- Structure and Type of Service
- Variation / Informational
- Service Completion Duration
- 5 Days
- Service Provision Hours
- Customer Happiness Centers : As per working hours Smart Services System (Website/Mobile App) : 7/24
- Access Control
- This service requires you to login using UAE Pass What is UAE Pass?
- FAQs
- To view FAQsClick Here
- Support
- Call Center : 600522222 Customer Voice Gateway: Click Here
You can help us improve by providing your feedback about your experience.
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