Interactive services

This service enables the customer to obtain a new Identity Card for the first time

This service allows the customer to apply for the issuance of a new Identity Card as a replacement for a lost or damaged card, with the new card issued for the same validity period as the original card.

A service whereby non-essential data, namely phone number and address, is updated.

A service that allows the renewal of the Emirates ID card if it has expired, or if less than one year remains before its expiry for UAE nationals, and less than six months remains before its expiry for non-UAE nationals

A service through which one can request a refund of issuance fees if the service is not completed.

A service through which an exemption from administrative delay fees associated with the ID card is requested, according to the approved exemption decisions.

A service whereby an entry permit is issued for a specific period, either for tourism, visit, or treatment, or to complete the procedures for issuing a work residency or residence for family members.

It is a service whereby a request is made to amend an entry permit issued by the authority

Extend entry permit is a service through which the entry permit is extended for the categories that are eligible for the extension