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Page last updated on : 19/03/2024 - 12:04 pm

Issue Family Book

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Applies to
  • UAE National
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10319

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It is a service whereby an Electron Family Book is issued

Steps to apply are:

Step 2

Apply and Pay fees

Step 3

Issue Family Book

ICP Sustainability Efforts

General Information on Service
Service Code 377-09-001-000
Structure and type of service Subsidiary/Procedural
Is the service related to another service? Not Applicable
Bundle Service Not Applicable
Service Information
Conditions for obtaining the service
  • In the event that a family book was issued under a marriage statement, and the marriage contract took place outside the country, or the marriage contract was more than a year old, a certificate of continuity of marriage from within the country must be submitted.
  • In the event that the husband wants to add a foreign wife, she must be present with the husband at the Customer Happiness Center.
  • If the citizen husband or wife is a member of the armed forces, a letter of no objection to marrying a foreign wife or husband is required.
  • In the event that a family book is issued according to a marriage statement and the husband is not working, a case declaration must be submitted from the Sharia Court.
  • A divorced woman may choose the place to issue the new family book based on the record of her divorced husband or her father. In the event of choosing the place to issue her father’s family book, it is required that it be added with him before marriage.
Service Limitation
  • The condition of providing the service by the person concerned (the individual added to the family book after the age of 30 years or marriage)
  • A new family book is issued to the widow, provided that she does not have any children registered in her deceased husband’s family book.
The time to obtain the service
The family book is issued electronically 48 hours after receiving and accepting the service request that meets the conditions
Service Requirements and Fees
Reason for Issuing Family Book Issuance of a family book due to marriage  Issuance of a family book due to Divorce Issuance of a new family book according to a statement of separation for the citizen widow Issuance of a new family book according to a registration separation statement for those over 30 years old
Required Documents A personal photo (4.5 x 3.5 cm) of the applicant and the other individual (husband or wife).

The last educational qualification of the husband and wife.

A “To Whom It May Concern” certificate from the employer of the husband and wife.

Marriage contract.

The passport of the foreign wife or husband.

A copy of the birth certificate of the husband and wife.

A personal photo (4.5 x 3.5 cm) of the applicant and the other individual (divorced or divorced).

Certificate “To Whom It May Concern” from the employer of the divorced man and woman.

Divorce certificate.

Acknowledgment of a case from the Sharia Court of non-marriage after divorce. (For a divorced woman until her family book is issued, if she so desires)

Declaration of a case from the Sharia Court Stating she didn’t marry after the death of the husband.

A “To Whom It May Concern” certificate from the widow’s employer.

Scientific qualification.

“To Whom It May Concern” certificate from the employer.

Acknowledgment of a case from the Sharia Court.

A copy of a birth certificate.

Notes If the marriage was outside the state, the contract must be duly certified and the continuity of the marriage from within the state must be brought

In the event that more than a year has passed since the date of the marriage contract in the country, the continuation of the marriage must be submitted.

In the event that the husband wants to add a foreign wife, she must be present with the husband at the service center.

In the event of non-work, a case declaration must be brought from the Sharia Court.

If the citizen husband or wife is a member of the armed forces, a letter of no objection to marrying a foreign wife or husband is required.

It is permissible for the divorced female citizen to choose the place to issue the new family book according to the family book of her ex-wife or her father. A new family book is issued to the widow, provided that she does not have any children registered in her deceased husband’s family book. The approval of the case by the court must be less than 3 months old.
Frees 50 AED application fee for issuing a family book

25 AED application fee for the statistical statement

50 AED electronic services fee

Refundable Fees Not Applicable
Service Channels
Service Channel Service channel availability Time to complete the service after its requirements are completed
Smart Services System (Website) 7 / 24 48hr
Mobile App 7 / 24 48hr

 

Service Channel Service channel availability Service time and waiting in the center Time to complete the service after its requirements are completed
Customer Happiness Centers As per working hours Waiting 5m – Transaction 7m 24hours
Service Fees
Obtaining service information The call center, the smart application, the authority’s website, the customer happiness centers, the communication channels approved by the authority
Submit a service request Through the website/Mobile application Through customer happiness centers Through the Typing Centers
  • Access to the smart services system (digital identity or user name).
  • Search for the service you want to apply for.
  • Fill in the application data, where applicable
  • Pay the service fee (if any)
  • Visit the nearest Customer Happiness Center
  • Get an Queue ticket and wait.
  • Submission of the application fulfilling all conditions and documents (if any) to the customer service employee
  • Pay the service fee (if any)
  • Not Applicable
Communication During the Process
  • A text message or email stating the creation/developments of the order
  • Not Applicable
  • Not Applicable
Getting the Service
  • Obtain of service outputs through the Mobile App eWallet
  • Obtain of service outputs through the Mobile App eWallet
  • Not Applicable
Inquiries and complaints
Channel Availability
Social Media: ICPUAE_Help & Facebook Twitter 7/24
Email: Contactus@icp.gov.ae via website available  7/24
Website: www.icp.gov.ae
7/24
Ask Hamad/chatbot via website available  7/24
Call Center: 6005222222 7/24
Customer Voice Portal Click HERE via website available  7/24

In the event of complaints or inquiries, the customer can Login to the customer voice portal and provide feedback through it. Click here

FAQ

To view FAQ click here

In the event of complaints or inquiries, the customer can Login to the customer voice portal and provide feedback through it. Click here

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