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Page last updated on : 12/06/2023 - 7:11 pm

The Authority’s Strategy 2023-2026


A reliable identity for a pioneering security system that enhances the attractiveness of tourism and facilitates business for a safe society.


Providing innovative services to regulate the affairs of citizenship, passports, identity, entry and residence of foreigners, and the governance of security and customs work at the ports to enhance the security of society with the attractiveness of the state for living, tourism and business facilitation.


  • Competitiveness and leadership.
  • Integration.
  • Institutional proactivity and flexibility.
  • Happiness and positivity.
  • Transparency and integrity.

Strategic Goals and Initiatives:

1 Achieving integration in the sector and strengthening national and international partnerships for the quality of life of individuals and the competitiveness of the country
  • Use of digital transactions (blockchain) in exchanging data with partners
  • Smart management of establishments
  • Application of the federal customs linking system
  • Government service packages
2 Building a leading sustainable global model that adopts modern technologies and digital transformation to ensure readiness and proactive security
  • Autonomous cyber artificial intelligence
  • Developing the residency system
  • Smart corridor for air and sea ports
  • Advanced land ports
3 Developing business models and national security competencies that enhance the country’s reputation and competitiveness and reflect its positive image
  • Developing the land crossings work system
  • Developing K9 security customs inspections
  • Application of the central customs tariff
4 Develop and propose policies and legislation to raise the quality of life of individuals and enhance the economic attractiveness of the state
  • Developing and expanding the use of digital official documents
  • Developing and expanding the scope of the unified digital file
5 Updating and protecting population data and personal identity to ensure a reliable and secure population registry.
  • Establishment of a digital cyber security operations center
  • The qualitative digital transformation of the infrastructure.
6 Organizing customs work and security of ports in the field of security, facilitation of trade, relations and partnerships.
  • Monitoring, auditing, and evaluating customs ports, and combating customs evasion
  • Implementation and management of the electronic tracking system for trucks and shipments
  • Managing the customs control, investigation system and customs agencies
  • Customs risk management
  • Strengthening the system of combating money laundering and financing terrorism and arms proliferation in the customs sector
  • Developing customs procedures and policies
  • Developing customs systems and data
  • Strengthening relations with countries and international organizations
7 Developing an advanced and proactive system for the affairs of citizens and foreigners
  • Proactive digital platform design
  • Virtual customer happiness centers
8 Attracting and empowering the best talented people, and providing citizens with efficient and effective institutional services and digital infrastructure
  • Managing financial resources efficiently and effectively
  • Procurement management according to international best practices
  • Applying best human resource practices
  • Ensuring the application of quality standards and institutional excellence
  • Ensuring the achievement of internal and external communication
  • Applying global best practices in leadership
  • Developing the strategic plan and measuring performance
  • Providing the best legal services
  • Providing the latest information technology services
  • Providing common services to all organizational units with high efficiency
9 Promoting innovation practices based on flexibility, proactivity and readiness within the work system
  • Corporate innovation management
  • Forecasting the future


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