Emirates ID intensifies efforts to upgrade services in Western Region

The Emirates Identity Authority has stressed its keenness on upgrading customer service and easing customer registration procedures in line with its strategic values that concentrate on providing distinguished and qualitative services.

This was announced during two meetings held yesterday in both Emirates Identity Authority’s centers in Madinat Zayed and Liwa in the Western Region, Abu Dhabi. The meetings were chaired by Mohamed Ayedh Al Ahbabi, Director of Western Region Centers, and attended by a number of employees from both centers. They discussed customer satisfaction survey, which is regarded as the real performance indicator of the Emirates Identity Authority’s employees.

Underlining the Emirates Identity Authority’s keenness on gaining the satisfaction of customers, who are placed on top of its priorities, Al Ahbabi called the center employees to provide the best services to the satisfaction of customers in implementation of the Higher Management’s directives and the Emirates Identity Authority’s strategic values.