Customer Happiness Center – Khalifa
Address
Abu Dhabi - Khalifa City A - next to Al Forsan Sports Building
DirectionsCetner Information
Working Days and Hours
About The Center
Khalifa Customer Happiness Center is one of the main centers affiliated with the Federal Authority for Identity, Citizenship, Customs, and Port Security. It specializes in providing all services related to the UAE ID card. This specialization aims to offer an integrated and focused experience for customers seeking to complete their ID card transactions with ease and efficiency, within a professional service environment that ensures high-quality performance while saving time and effort. The center has been awarded a 5-star rating under the Global Star Rating System for Services issued by the Prime Minister’s Office, reflecting its commitment to the highest standards of quality, efficiency, and innovation in delivering government services.
Center Sections
Men’s Services Section
Women’s Services Section
Center Services
ID Card Issuance Service
ID Card Renewal Service
ID Card Replacement Service
Fingerprinting Service for UAE ID Card Applications
Collection Service for Printed ID Cards (Urgent Service)
ID Card Issuance Service
ID Card Renewal Service
ID Card Replacement Service
Fingerprinting Service for UAE ID Card Applications
Collection Service for Printed ID Cards (Urgent Service)
ID Card Replacement Service
Fingerprinting Service for UAE ID Card Applications
Customer Service
An additional urgent service fee of AED 150 is applied to transactions completed inside the center.
Center Facilities
Parking spaces for customers, Women, People of Determination, Diplomats, and Senior Citizens
Prayer Room For Men and Women
Restrooms For Men, Women, and People of Determination
Food Corner
Knowledge Corner
Digital Services Corner
Children’s Play Area
Center Photos
Relevant ICP Customer Happiness Centers
GDIFA – Abu Dhabi
Abu Dhabi - Al Mushrif District - Shakhbut Bin Sultan Street
Customer Happiness Center – Khalifa Med City
Abu Dhabi - Khalifa Medical City - Hazaa Bin Zayed Street
Customer Happiness Center – Mussafah
Abu Dhabi - Mussafah Industrial Area - behind the Preventive Medicine Center
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