The Federal Authority for Identity, Citizenship, Customs & Port Security was awarded a 5 star rating by the Global Star Rating System for Services on 19/11/2023
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Falaj Al Mualla Customer Happiness Office
Falaj Al Mualla Office, affiliated with the Residency and Foreigners Affairs – Umm Al Quwain under the Federal Authority for Identity, Citizenship, Customs, and Ports Security, is one of the Customer Happiness offices located within government service complexes. Through this office, customers can access residency services and entry permits.
Entry Visas and Residency Department
Customer Service Inquiries Family Data Inquiries Passport Inquiries Visa Inquiries Residency Permit Inquiries Establishments Registration and Follow-up Inquiries
Car parking
Restrooms for males, females, and People of Determination
Monday To Thursday 07:30 AM To 3:30 PM Friday 7:30 AM To 12:00 PM
From Monday to Thursday 7:30 am –
3:30 pm
7:30 am –
12:30 pm
Last updated on: April 2, 2026 /
Federal Authority For Identity, Citizenship, Customs & Port Security
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