Consultation Topic
As part of the Federal Authority for Identity, Citizenship, Customs and Port Security’s commitment to enhancing community engagement and improving the quality of government services, this survey seeks to gather your views on the Customer Councils initiative. The aim is to develop communication mechanisms and deliver more efficient and effective services.
Your participation contributes to improving your overall experience and to the continuous development of services in line with your needs and expectations.
Consultation Objective
- To assess customers’ opinions on the Customer Councils initiative
- To enhance communication mechanisms between the Authority and customers
- To support the development of more efficient and effective government services
Expected Decisions
The results will be monitored and analysed, and appropriate measures will be taken to improve services and engagement initiatives.
Please share your thoughts and feedback.