Renew ID Card

• Mandatory service for the following categories: UAE nationals, GCC nationals, expatriates and residents of the United Arab Emirates
• For the resident category, a valid residence permit is required to be attached to the application for issuing an ID card.
• Customers must complete the requirements for obtaining the service (fingerprint, photo) within the specified period in order to avoid canceling the activation of the request
• Customers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the request.

• Residents: The service of issuing an identity card is limited to the service of issuing a residence permit.
• The category of GCC nationals: The service is limited to those who have one of the following proofs: residence/investment/work/study in the country.

• Personal photo (4.5 x 3.5 cm) with a white background for all age groups..
• The original of the agency certificate for the person acting on behalf of the customer in the event that the person concerned was not present and the application was submitted by a third party when applying at service centers

• A valid travel passport
• GCC ID card that is valid for those who are over 21 years old, or for one of the parents who are under 21 years old.
• A personal photo (4.5 x 3.5 cm) with a white background for all age groups.
  Original birth certificate, passport of one of the parents or Emirates ID for those under 15 years old.
• The original of the agency certificate for the person acting on behalf of the customer in the event that the person concerned was not present and the application was submitted by a third party when applying at center
• Show one of the documents below to prove residency within the country
  • Original document proving kinship with a citizen up to the third degree, such as family book – birth certificate – marriage contract. and the like, in addition to the original identification documents of the citizen (family book – passport – identity card)
  • The original valid trade license.
  • The original ownership of a residential or commercial property.
  • The original certificate of continuity of study from one of the schools, colleges or universities accredited in the country.
  • The original work certificate issued by one of the government institutions in the country for workers in the government sector.
  • A work contract certified by the Ministry of Emiratisation and Human Resources for workers in the private sector.
  • Proof of the customer’s residence for the children by one of the documents described above belonging to him, one of the parents.

• A valid passport.
  A permit to issue a valid residence permit, a residence origin under renewal procedures, or a valid residence permit for those who did not issue an identity card when issuing the residence permit.
• A personal photo (4.5 x 3.5 cm) with a white background for all age groups.
• Original birth certificate, passport of one of the parents or Emirates ID for those under 15 years old.
• The original of the agency certificate for the person acting on behalf of the customer in the event that the person concerned is not present and the application is submitted by other party when applying at the center.

• AED 100: Card issuance fee for five years.
• AED 200 dirhams: fees for issuing a card for ten years.
• AED 40 dirhams: service fee
• AED 30 dirhams: printing office fee

150 dirhams: fees for urgent service, which are carried out at customer happiness centers

• AED 100: Card issuance fee for five years.
• AED 40 dirhams: service fee
• AED 30 dirhams: printing office fee

150 dirhams: fees for urgent service, which are carried out at customer happiness centers

• AED 100 (depending on the period of years): Card issuance fee for five years.
• AED 40 dirhams: service fee
• AED 30 dirhams: printing office fee

150 dirhams: fees for urgent service, which are carried out at customer happiness centers

• Access to the smart services system (digital identity or user name).
• Search for the service you want to apply for.
• Fill in the application data, where applicable
• Pay the service fee (if any)

• Visit the nearest Customer Happiness Center
• Get an Queue ticket and wait.
• Submission of the application fulfilling all conditions and documents (if any) to the customer service employee
• Pay the service fee (if any)

• Visit the nearest Customer Happiness Center,
  
• Get an Queue ticket and wait.
• Submission of the application fulfilling all conditions and documents (if any) to the customer service employee
• Pay the service fee (if any)

• A text message or email stating the creation/developments of the order

• Not Applicable

• A text message or email stating the creation/developments of the order

• Obtain of service outputs through the delivery company.

• Obtain of service outputs through the service center.

• Obtain of service outputs through the delivery company.