Amend Residency Permit

It is a service whereby the data of residence permits are modified.

Step 2

Apply & Pay Fees

Step 3

Amend Visa Details

Service Code

Service Code	377-05-001-007
Structure and type of service	Complementary/procedural
Is the service related to another service?	Issue Residency Visa
Linked to Bundle	N/A

Service Information

Conditions for obtaining the service	Customer must be outside the country before canceling the entry permit. Customers were required to complete the requirements for obtaining the service (such as a medical examination, availability of insurance, etc.) within the specified period in order to avoid canceling the activation of the request. Customers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the request
The time to obtain the service	The Service is done electronically 48 hours after receiving and accepting the service request that satisfies the conditions
Associated Service Package	N/A

Service Requirements and Fees

Requested Documents	Attach a copy of the entry permit or visa Attach a copy of the sponsored passport Attach a message from the free zones Attach a copy of the sponsor’s ID
Fees	The order fee is 50 AED E-Services Fee 10 AED Payment method by credit card
Refundable Fees	N/A
Comment	In case of updating the Main data shown on Card, it is required to submit an application to update the Emirates identity card

Service Channels

Service Channel	Service channel availability	Time to complete the service after its requirements are completed
Smart Services System (Website)	7 / 24	48hr
Typing Center	According to office working hours	48hr

Service Journey

Obtaining service information	The call center, the smart application, the authority’s website, the customer happiness centers, the communication channels approved by the authority
Submit a service request	Through the website/application	Through customer happiness centers	Through the Typing Centers
Submit a service request	Access to the smart services system (digital identity or user name). Search for the service you want to apply for. Fill in the application data, where applicable Pay the service fee (if any)	Not Applicable	Visit the nearest Typing Center, Get an automated turn ticket and wait. Submission of the application fulfilling all conditions and documents (if any) to the customer service employee Pay the service fee (if any)
Communication During the Process	A text message or email stating the creation/developments of the order	Not Applicable	A text message or email stating the creation/developments of the order
Getting the Service	Obtain of service outputs through the electronic system	Not Applicable	Obtain of service outputs through the electronic system

Inquiries and complaints

Channel	Availability
Social Media: ICA_Help & Facebook Twitter	7/24
Email: Contactus@icp.gov.ae	via website available 7/24
Website: www.icp.gov.ae	7/24
Ask Hamad/chatbot	via website available 7/24
Call Center: 6005222222	7/24

FAQ

To view FAQ click here

Federal Authority For Identity, Citizenship, Customs & Port Security