H.E. Dr. Eng. Ali Mohamed Al Khouri, Emirates ID Director General, has made an inspection tour of the new registration center in Abu Dhabi City (Al Wahda Mall) as part of a program of regular visits that the Higher Management at the Emirates Identity Authority is keen on paying to all registration centers across the UAE.
During his tour of the center’s sections, Al Khouri reaffirmed the Higher Management’s keenness, determination and insistence that all the Emirates Identity Authority-affiliated registration centers be well organized and well designed architectural masterpieces with the aim of providing an ideal work environment that would contribute to achieving the success required for the Emirates Identity Authority’s new strategy and the registration plan emanating from it.
Al Khouri met during his tour of the center with a number of applicants and customers who expressed their admiration of the new designs and excellent specifications of the registration center, particularly those related to the spacious place, open areas and smooth movement of employees in an attractive work environment that ensures their convenience and helps them perform their work in a masterful, creative and highly productive manner.
After listening to the comments of applicants and customers on the standard of services provided by the center, Al Khouri instructed all the employees to carry on work to enhance the concepts of customer service and exert all efforts to meet the needs of applicants and customers.
During his meeting with the center’s employees, Al Khouri stressed the necessity for reflecting the Emirates Identity Authority’s vital values as well as the importance of the key role played by the employees of registration centers. He pointed out that a truthful smile, kind word and decent treatment are the tools of effective communication with the different segments of the public and contribute to raising their satisfaction.
It is worthwhile that the new registration center in Abu Dhabi, which is close to the “Al Wahda Mall” commercial complex and behind the main bus station, is the latest among the registration centers across the UAE and has been designed according to the world’s highest standards and specifications with the aim of providing a qualitative and excellent service to customers, who top the list of priorities of the Emirates Identity Authority’s strategy.
Post Your Comment