General Directorate of Identity and Foreigners Affairs – Ras Al Khaimah

The Customer Happiness Center – General Directorate of Identity and Foreigners Affairs – Ras Al Khaimah offers a comprehensive range of services to citizens and residents. The center was awarded a 5-star rating under the global star system for service classification approved by the Cabinet in the latest evaluation cycle for the year 2022.

• Identity and Passports Department
• Entry Visas and Residency Department
• Establishments Registration and Follow-up Department
• Foreign Violators Affairs Department

ID Card Services
Fingerprint Capture
Issuance of New ID Card
Renewal of ID Card
Replacement of ID Card
Customer Service

Note:

An additional Urgent Service fee of AED 150 applies to transactions completed inside the center.

Customer Service – Inquiries
Family Data Inquiries
Passport Inquiries
Visa Inquiries
Residency Permit Inquiries
Establishments Registration and Follow-up Inquiries

• Car parking for customers, People of Determination, and green parking
• Restrooms for males, females, and People of Determination
• VIP lounge
• Prayer room for males and females
• Digital services corner
• Children’s play area
• Food corner
• Knowledge corner