Customer Sanctification Survey About ICP Smart Application Welcome to your Customer Sanctification Survey About ICP Smart Application 1. Gender Male Female 2. Age Group 18-29 30-39 40-49 50+ 3. Nationality UAE Arab Asian Foreigner 4. Educational Level Primary Secondary University 5. Profession Employee Student Businessman Housewife 6. How did you find out the ICA Smart Application IOS Android Microsoft SEO, Yahoo, Google www.icp.gov.ae News Paper ADS Videos Radio ADS TV ADS Social Media Friends Government web sites Exhibitions Press Release I don’t remember 7. Was the search for the ICA Smart App easy Yes No 8. Have you ever used ICA Smart Application I downloaded and used it I downloaded it , but I didn't use it I heard it about it, but I didn’t download it Never heard about it 9. How often do you use ICA Smart Application Almost Daily Almost Weekly Almost Monthly Almost once per year Very Rarely 0 Time 10. Please indicate the appropriate choice based on your experience with ICA Smart Application Services. HIGHLY SATISFIED SATISFIED SOMEWHAT SATISFIED NOT SATISFIED NOT SATISFIED AT ALL I have trust and confidence in ICA Smart Application Service. ICA Smart Application Service saves my time and Cost ICA Smart Application Service is user friendly and easy accessible. 11. What services do you need to raise awareness about? ID New Renew Electronic Family Book Passport New Renew Residents Permits issuing Renewal Tourist Visa Update information Other Services … Please specify below. 12. Any of the following things you suggest to develop in ICA Smart App Interface Design Create Account Card Services Accessibility to the services Other Services … Please specify below. 13. In what ways could we improve our services to better meet your needs and expectations? Please specify below. Time is Up! Time's upTime is Up!