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The Federal Authority for Identity, Citizenship, Customs & Port Security was awarded a 5 star rating by the Global Star Rating System for Services on 19/11/2023
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Ajman Customer Happiness Center is one of the main centers affiliated with the Federal Authority for Identity, Citizenship, Customs, and Ports Security, specializing in providing all services related to the UAE ID Card and passport. This specialization aims to offer a comprehensive and focused experience for customers wishing to complete their ID Card transactions smoothly and easily, within a professional service environment that ensures high-quality performance and saves time and effort for customers. Ajman Customer Happiness Center was awarded a four-star rating under the global star system for service classification in the 2022 evaluation cycle issued by the Prime Minister’s Office, reflecting the center’s commitment to the highest standards of quality, efficiency, and innovation in delivering government services.
ID Card Services
Issuance of ID Card
Available exclusively to UAE citizens and GCC citizens
Renewal of ID Card
Available exclusively to UAE citizens and GCC citizens
Replacement of ID Card
Available to all categories
Collection of Printed ID Card (Urgent Service)
Fingerprint Capture
Customer Service
Note:
An additional Urgent Service fee of AED 150 applies to transactions completed inside the center.
Passport Services
Issuance of Passport
Renewal of Passport
Replacement of Passport
Customer Service – Inquiries
Family Data Inquiries
Passport Inquiries
Ajman - Al Jurf - behind the courthouse
Last updated on: March 9, 2026 /
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