Customer Happiness Center – Al Dhaid

Al Dhaid Customer Happiness Center is one of the main centers affiliated with the Federal Authority for Identity, Citizenship, Customs, and Port Security. It specializes in providing all services related to the UAE ID card. This specialization aims to offer an integrated and focused experience for customers seeking to complete their ID card transactions with ease and efficiency, within a professional service environment that ensures high-quality performance while saving time and effort.

• Male service department
• Female service department

• fingerprint capture
•  ID card renewal
•  ID card replacement
•  Customer Service

Note: An additional fee of AED 150 for the Urgent Service applies to transactions processed at the center.

•  Car parking for customers, females, people of determination
•  Toilets for males, females and people of determination