Customer Happiness Center – Al Dhaid

Al Dhaid Customer Happiness Center is one of the main centers affiliated with the Federal Authority for Identity, Citizenship, Customs, and Port Security. It specializes in providing all services related to the UAE ID card. This specialization aims to offer an integrated and focused experience for customers seeking to complete their ID card transactions with ease and efficiency, within a professional service environment that ensures high-quality performance while saving time and effort.

• Male service department
• Female service department

Fingerprint Capture
Issuance of ID Card
Renewal of ID Card
Replacement of ID Card
Customer Service

• Car parking for customers, females, and People of Determination
• Restrooms for males, females, and People of Determination
• Prayer room for females only