Poll Archive

What services and pages are most visited and utilized for you on the Authority website?

Do you agree using Chatbot Channel on Authority Web Site to inquire the eServices??

How important is the Call Center (600522222) in helping and guiding you to use the electronic and smart services?

Have you ever used Authority smart application “Smart Services”?

Do you agree the creation of Authority “Customers Council” to communicate with you and receive your ideas and suggestions for development of Authority services?

How do you evaluate the “Innovative Ideas Bank” channel offered by the Authority to its customers to apply their ideas and suggestions?

Which channel do you prefer to get the Authority services?

How often do you use your ID card directly to obtain a specific service (eg ATM card, health insurance card, smart gates, …..)

Do you know the services provided by Authority through the “Smart Services” platform?

Which channel do you prefer to contact with Authority and get its services?

Did you know that you can use the ID card to cross the e-Gates at airports in the UAE?

How do you evaluate the process of accessing information on the Authority website?

How aware are you about the online services provided by Authority?

The grace period of “Protect yourself by modifying your Status” Initiative is.

How do you evaluate the “Protect Yourself by Modifying Your Status” initiative launched by the Authority since 1st August, 2018 to Modify the status of the violators of the entry and residency of foreigners law in the UAE.

Which Social Media Platforms you prefer to know about the electronic and smart services provided by Authority ?

Do you agree with the use of Emirates ID number and the unified number in the e-form system to retrieve your data instead of re-entering them when applying for renewal or replacement of the Emirates ID card?

How do you evaluate the clarity of the procedures for obtaining the services provided by the Authority on the website?

Do you know your identity card PIN Code?

How do you evaluate the issuance and renewal procedures of identity card?

Have you used the smart application of the Federal Authority for Identity and Citizenship?

How satisfied are you about the role of Emirates ID card to facilitate the services provided by the public and private sectors?

How do you evaluate the new ICA website?

How do you evaluate the feature “average waiting time” service offered by the FAIC through its website, to enable The customers to know the waiting time at their happiness customer centers?

Which channel do you prefer to contact with us?

What is your preferred channel to get EIDA services related to the issuance, renewal and replacement of ID card:

What is your preferred tools to know about the electronic and smart services provided by Emirates Identity Authority?

Do you agree redesigning the Emirates Identity Authority website?

Do you have the needed knowledge about the duties that your ID card must be taken in considerations? To know more about duties of the ID card holder please click here

How do you evaluate the use of the Emirates ID card as an alternative to health insurance cards?

Do you know about the terms to apply for the exemption from delay penalties? For more about the terms of exemption from delay penalties and how to apply for exemption, please click here

How satisfied are you about providing Emirates Identity Authority the content of its website in different languages to allow the visitor to browse in his native language?

Do you have the needed knowledge about the Validation Gateway Services? For more information about the Benefits of the Validation Gateway Services, click here

How do you evaluate the feature “geolocation” offered by the Emirates Identity Authority through its website to enable its customers inferred to the nearest Happiness registration center?

Did you know that you can use the ID card to cross the e-Gates at airports in the UAE?

Do you have reviewed your request and check your data during the registration or renewal the ID card after submitting the application?

How do you prefer to fill Emirates ID e-form?

Have you used the smart application of the Emirates Identity Authority?

How satisfied are you about the typing centers service authorized by Emirates identity authority after Reducing there number to 314 all over UAE?

How satisfied are you about the role of Emirates ID card to facilitate the services provided by the public and private sectors?

Do you know the channels from which you can update your data with the Emirates Identity Authority?

How do you rate the speed that live chat service (Ask Hamad) on Emirates ID website Reponses to customers?

Do you know your identity card PIN Code?

How do you evaluate the clarity of the procedures for obtaining the services provided by the Emirates Identity Authority on the website. ?

How do you evaluate the ID Card Status Enquiry service on the Emirates Identity Authority’s official website?

Do you support the merge of other service cards such as: (driving lisence, health insurance card,…) with the ID card issued by the Emirates Identity Authority?

Do you have the needed knowledge about the features and benefits provided by your ID card? to know more about features and benefits of the ID card, click here

How do you evaluate the issuance and renewal procedures of identity card?

How satisfied are you with the channels of communication offered by the Emirates Identity Authority to communicate with its customers?

Do you agree to limiting the validity of the ID card for citizens to 10 years?

Are you satified on Emirates ID’s srvices?

Do you support using Emirates ID card for e-payments and cash withdrawals?

How do you evaluate Emirates ID’s Annual report 2013? To review the report

What should be Emirates ID’s priority to increase your satisfaction?

How long it took to receive your ID card by mail after receiving the SMS?

How do you evaluate Emirates ID’s reputation?

I am aware of the role and importance of the Emirates ID card.

How do you evaluate Emirates ID’s efforts in developing the Organizational Learning field in UAE?

Do you think that Emirates ID’s media messages are consistent and harmonious?