ICP Strategy 2017-2021

Vision:

Trusted Personal Identity

Mission:

Manage and operate the population register and prove personal identity

Strategic Pillars:

• Identity lifecycle management
  Personal identity lifecycle management to ensure the quality and security of the population register data.
• Services Expansion
  Activate and expand the uses of the ID card as a Primary reference in the various sectors in the country to support the happiness of customers and entities smart transformation.
• Service Excellence
  Ensure that all administrative services are offered in accordance with the quality, efficiency and transparency standards.
• Innovation
  Entrench a Culture of Innovation in the institutional work environment

Core Values

• Customer Happiness
• Quality & excellence
• Innovation
• Organizational loyalty
• Team Work
• Strategic Partner-Centric