Request for Exemption from Delay Fees

About this service A service through which an exemption from administrative delay fees associated with the ID card is requested, according to the approved exemption decisions.
Service fees
  • خدمة مجانية - 0 AED
Service Channels
  • ICP App - Applications
  • ICP Website - Websites
  • Khalifa Customer Happiness Center - Service Centers
  • Ajman Customer Happiness Center - Service Centers
  • Sharjah Customer Happiness Center - Service Centers
  • Alghazal Customer Happiness Center - Service Centers
  • AlRashidya Customer Happiness Center - Service Centers
  • Ras Al Khaima Customer Happiness Center - Service Centers
  • Al Barsha Customer Happiness Center - Service Centers
  • Al Jazira Customer Happiness Centre - Service Centers
  • Al Ain Customer Happiness Center - Service Centers
  • Alfujairah Customer Happiness Center - Service Centers
List of Required Documents for Service
  • Other
  • Attaching the documents required for the exemption request based on the situation.
Dependency on Other Service
  • Issue New ID Card
  • Renew ID Card
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Responsible Government Entity Federal Authority for Identity, Citizenship, Customs and Port Security
Main Service ID Card
Service Code 377-004-003-000
Total Transactions 43258
Structure and Type of Service Variation / Procedural
Service Completion Duration
2 Days
Service Provision Hours Customer Happiness Centers : As per working hours Smart Services System (Website/Mobile App) : 7/24
Access Control This service requires you to login using UAE Pass What is UAE Pass?
FAQs To view FAQsClick Here
Support Call Center : 24955555 Email : contactus@ica.gov.ae
ICP Sustainability Efforts
Request for Exemption from Delay Fees Request for Exemption from Delay Fees Request for Exemption from Delay Fees
Other useful information Service Card Guide
Download PDF | 3.69 MB
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