“The Story of a Customer Of a Registration Transaction”

Saturday 2 July 2011

He arrives on time

He takes slow yet hesitant steps

He is warmly greeted

He nervously takes a step forward

Smiles welcome him enthusiastically

First step of transaction is accomplished

He is given a waiting number

His number is called

Surprised, he rises

He approaches the registration line

Wondering if the service will be as distinguished

The employee welcomes him with a smile

Welcome, he said, to EIDA

They take his fingerprint

His picture and e-signature. Done

Transaction accomplished in minutes. He is happy

He says your service is a proof that time is gold

He thanks the government, the authority and the people

He starts telling everyone about his experience

The story spread everywhere and to everyone

It is the story of the hour, the story of a registration customer