"ICA" Board of Directors instructs to develop the electronic and smart services' system

"Protect Yourself by Modifying Your Status" Initiative achieves a remarkable success at response ratios exceeded 88%

UAE newborns to continue receiving a special commemorative gift in 2019

Al Shamsi: Every height, City, and Village in UAE witnesses the generosity and dedication of Mohammed bin Rashid

"Happiness Executive Team" at "ICA" discusses Customer Happiness initiatives

ICA affirms its adoption of the best practices to develop its services and projects

Achivements

2019

ICA's has won three awards in the fifth cycle of "Mohammed bin Rashid Government Excellence Award", under the Sheikh Khalifa Government Excellence Program.

2018

Four of the ICA's customer happiness centers for ID services have been conferred the 5-star rating as per the international rating system for services adopted by the Government.

2018

ICA has achieved 100% compliance with the criteria of transforming its services to smart and electronic services, based on the findings of the report of the Smart Government Enablers Indicators annual evaluation 2017, issued by the Telecommunications Regulatory Authority ("TRA").

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